UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

There are no pre-requisites for this course.

 

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03 Course Overview

ITIL® Foundation

The ITIL® Foundation exam certifies that you have gained knowledge of ITIL® terminology, structure and basic concepts, and comprehended the core principles of service management.

Details

  • Multiple choice
  • 40 questions
  • 60 minutes duration
  • Pass mark is 65%, 26/40
  • Closed book exam
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02 What will the delegates learn ?

  • Delegates will gain a basic understanding of the ITIL® framework
  • Learn how ITIL® can be used, to improve the quality of IT service management, in an organisation
  • Appreciate the five key areas of ITIL®: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement
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04 Course Content

The topics you will cover when attending this course are:

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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Foundation 08/01/2018 Birmingham
3 Days
£1499
ITIL® Foundation 12/02/2018 Birmingham
3 Days
£1499
ITIL® Foundation 05/03/2018 Birmingham
3 Days
£1499
ITIL® Foundation 09/04/2018 Birmingham
3 Days
£1499
ITIL® Foundation 14/05/2018 Birmingham
3 Days
£1499
ITIL® Foundation 04/06/2018 Birmingham
3 Days
£1499
ITIL® Foundation 02/07/2018 Birmingham
3 Days
£1499
ITIL® Foundation 13/08/2018 Birmingham
3 Days
£1499
ITIL® Foundation 03/09/2018 Birmingham
3 Days
£1499
ITIL® Foundation 08/10/2018 Birmingham
3 Days
£1499
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About Birmingham

Birmingham, located in the West Midlands, England, has a population of 1,101,360 (as of 2014). Birmingham became a centre of prominence with the beginning of the Industrial Revolution. As such it prospered in the fields of science and technology. It underwent economic development and a saw a series of innovations taking place that was responsible for shaping Birmingham into how we know it today. Birmingham became "the first manufacturing town in the world" by the year 1791.

During the period of 1940 to 1943 in the Second World War, the German Luftwaffe heavily bombed Birmingham in what was later made popular by the name of the Birmingham Blitz. However, this damage to the city's infrastructure and its demolition led to its redevelopment in next few decades.

The  Brummies, a term derived from the city's nickname of Brum and is used for the citizens of Birmingham.This seems to have originated from the city's earlier name, Bromwicham. The city has a distinctive Brummie accent and dialect as well.

Education

Primary and Secondary

England’s largest local education authority is the Birmingham City Council which is either directly or indirectly responsible for the education of all the students in Birmingham25 nursery schools, 328 primary schools, 77 high schools and 29  schools for the specially abled. There are around 3,500 adult education courses throughout the year in such schools. A majority of Birmingham's state schools are directly run by the Birmingham City Council. Birmingham is also home to a number of schools that are supported by the state system. The secondary schools in Birmingham since the 1970s have been 11-16/18 large schools. On the other hand post, GCSE students have the choice of continuing their education in either a school's sixth form or at a college. In Birmingham’s school system, students are categorised into two groups during their primary schooling i.e. 4-7 and 7-11 years.

Further and higher education

Home to five major universities: Aston University, University of Birmingham, Birmingham City University, University College Birmingham and Newman University, Birmingham also houses the University of Law and BPP University campuses, along with the Open University's West Midlands regional base. In 2011 Birmingham had 78,259 full-time students aged 18–74 resident in the city during term time, more than any other urban location in the United Kingdom outside London. Birmingham has 32,690 research students, also the highest number of any major city outside London.

 

Cricket

Edgbaston Cricket Ground, known as the home ground for Warwickshire County Cricket Club, also hosts Test and ODI’s.Next to the Lord's, it is the biggest cricket ground in the whole of United Kingdom. It was at Brian Laa scored 501 not out for Warwickshire in 1994 at this ground.

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Locations Availability

ITIL® Foundation Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides

Does the course include exams?

All our classroom ITIL® courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.