UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

There are no pre-requisites for this course.

 

Show More

03 Course Overview

ITIL® Foundation

The ITIL® Foundation exam certifies that you have gained knowledge of ITIL® terminology, structure and basic concepts, and comprehended the core principles of service management.

Details

  • Multiple choice
  • 40 questions
  • 60 minutes duration
  • Pass mark is 65%, 26/40
  • Closed book exam
Show More

02 What will the delegates learn ?

  • Delegates will gain a basic understanding of the ITIL® framework
  • Learn how ITIL® can be used, to improve the quality of IT service management, in an organisation
  • Appreciate the five key areas of ITIL®: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement
Show More

04 Course Content

The topics you will cover when attending this course are:

Show More
COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Foundation 02/01/2018 Plymouth
3 Days
£4499
ITIL® Foundation 27/03/2018 Plymouth
3 Days
£4499
ITIL® Foundation 03/04/2018 Plymouth
3 Days
£4499
ITIL® Foundation 08/05/2018 Plymouth
3 Days
£4499
ITIL® Foundation 29/05/2018 Plymouth
3 Days
£4499
ITIL® Foundation 28/08/2018 Plymouth
3 Days
£4499
ITIL® Foundation 27/12/2018 Plymouth
3 Days
£4499
Show entries

About Plymouth

Plymouth is a city located on the south shore of Devon, England. Plymouth's history ranged to the Bronze Age when a first settlement arose at Mount Batten. This settlement sustained as a trading post for the Roman Empire until it was exceeded by the more flourishing village of Sutton created in the ninth century, now called Plymouth. In 1620, the Pilgrim Fathers deceased Plymouth for the New World and recognised Plymouth Colony. Through the English Civil War, the town was detained by the Politicians and was overwhelmed between 1642 and 1646.

 

Government

Local Government History:

The first record of the reality of a reimbursement at Plymouth was in the Domesday Book in 1086 as Sudtone, Saxon for the south farm, situated at the present day Barbican. From Saxon times, it was in the hundred of Roborough. In 1254 it increased rank as a town and in 1439, developed the first city in England to be decided a Charter by Assembly. In the middle period of 1439 and 1934, Plymouth had a Mayor. In 1914 the region boroughs of Plymouth and Devonport, and the urban district of East Stonehouse combined to form a single nation borough of Plymouth. Together they were mentioned to as The Three Towns.

In 1919, Nancy Astor was chosen the first female Member of Assembly to take a position for the community of Plymouth Sutton. Taking over the position from her husband Waldorf Astor, Lady Astor was a brightly progressive activist for her local constituents. Plymouth was approved city rank on 18 October 1928. The city's first Lord Mayor was chosen in 1935, and its borders further expanded in 1967 to contain the town of Plympton and the parish of Plymstock.

City Council

The City of Plymouth is distributed into 20 districts, 17 of which designate three councillors and the other three picking two councillors, making up a whole council of 57. Each year a third of the board is up for selection for three consecutive years – there are no votes on the following "fourth" year, which is when County Council votes take place. The entire constituency for Plymouth was 188,924 in April 2015. The local vote of 7 May 2015 caused in a political configuration of 28 Labour councillors, 26 Conservative and 3 UKIP resulting in a Labour management.

Show More
Locations Availability

ITIL® Foundation Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides

Does the course include exams?

All our classroom ITIL® courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.