UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

There are no pre-requisites for this course.

 

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02 Course Overview

ITIL® Foundation

The ITIL® Foundation exam certifies that you have gained knowledge of ITIL® terminology, structure and basic concepts, and comprehended the core principles of service management.

Details

  • Multiple choice
  • 40 questions
  • 60 minutes duration
  • Pass mark is 65%, 26/40
  • Closed book exam

*After completing 2 days of classroom training, the third day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your Foundation exam online.

We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.

Benefits of online exams include:

  • Proven higher pass rates
  • Quicker Results
  • Save Travel Costs
  • Flexibility
  • Convenient
  • Take your exam at your home, office, or work when you are ready
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03 What will the delegates learn ?

  • Delegates will gain a basic understanding of the ITIL® framework
  • Learn how ITIL® can be used, to improve the quality of IT service management, in an organisation
  • Appreciate the five key areas of ITIL®: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement
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04 Course Content

The topics you will cover when attending this course are:

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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Foundation 27/12/2018 Chatham
3 Days
£795
ITIL® Foundation 14/02/2019 Chatham
3 Days*
£795
ITIL® Foundation 16/04/2019 Chatham
3 Days*
£795
ITIL® Foundation 23/04/2019 Chatham
3 Days*
£795
ITIL® Foundation 07/05/2019 Chatham
3 Days*
£795
ITIL® Foundation 28/05/2019 Chatham
3 Days*
£795
ITIL® Foundation 27/08/2019 Chatham
3 Days*
£795
ITIL® Foundation 09/12/2019 Chatham
3 Days*
£795
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About Chatham

In the Domesday books, it is noted as the place "Caterham". The reason for selecting this name is a British root to plus Old English ham. However, the river-valley location of Chatham is more reliable with CET being an Old English survival of the element cat that was common in Roman-era names and meant 'basin' or 'valley.'

It long continued a small village on the banks of the river, but by the 16th-century warships were being tied at Gillingham water, because of this place theatres a role as a planned protected location between London and the Landmass. It was recognised by Queen Elizabeth I as a Royal Dockyard in 1568, and most of the shipyard deceits within Gillingham.

The Medway had a significant role in communication. Historically it delivered income for the transportation of things to and from the centre of Kent. Timber, Stone, and Iron from the Weald for shipbuilding and agricultural crop were among the loads. By 1740, rushes of forty tonnes could steer as far upstream as Tonbridge. Today its use is limited to traveller traffic; separately from the marina, there are numerous yacht moorings on the river himself.

 

Sport:

The town's Association Football Club shows in the Isthmian Association Divison One South. Lordswood Football Club, Play in the Southern Countries East Association. Football League side Gillingham F.C are realised to signify Medway as a whole. One of the main in the country is Holcombe Hockey Club, and are shaped in Chatham.

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Locations Availability

ITIL® Foundation Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.

Does the course include exams?

All our classroom ITIL® courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.

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