ITIL® Expert Level

Manage interactions between different stages of service lifecycle

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TOPIC INFORMATION

ITIL® Managing Across the Lifecycle is the final step in attaining ITIL® Expert Certification. You will get complete knowledge regarding strategic design, implementation and management of capabilities and resources that are required in Service Lifecycle. Managing Across the Lifecycle course will help you in combining knowledge of various ITIL® areas in the lifecycle into a single service management strategy. Following are five core publications of ITIL®:

  • Service Design
  • Service Strategy
  • Service Transition
  • Service Operation
  • Continual Service Improvement

 

What are the benefits of choosing this course?

Benefits for you as an individual

In Managing Across the Service Lifecycle, you will learn about the lifecycle approach that is used for managing the services from inception to retirement and also integrating the organisational processes to maximum effect.

After clearing this exam, you will obtain a widely recognised qualification that is ITIL® Expert.

Benefits for your organisation

  • The quality value of service and productivity of staff will be increased with ITIL® Experts within the organisation
  • You will be able to determine the high level of understanding and competency in service delivery across the lifecycle

 

Why choose us?

Become ITIL® certified with our Customary ITIL® training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses are delivered in various modes like a classroom, online and onsite.

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About York

York is a historic walled city situated at the meeting point of the rivers Ouse and Foss in North Yorkshire, United Kingdom. The municipality is the old-style county town of Yorkshire to which it gives its name. It has a rich heritage and has been to the main political events in England during much of its two millennia of existence. The city offers a wealth of historical attractions, of which York Minster is the most prominent. The range of cultural and sporting events making it a popular tourist destination for millions.

The Romans founded the city as Eboracum in 71 AD. It became the capital of the Roman authority of Britannia Inferior. Later of the kingdoms of Jórvík and Northumbria. In the Middle Ages, York raised as a main wool trading centre. It became the capital of the northern religious province of the Church of England, a role it has retained.

Early history

Archaeological proof suggests that Mesolithic people settled in the region of York between the year 8000 and 7000 BC. Although it is not known whether their settlements were temporary or permanent. When Romans conquest Britain, the area was occupied by a tribe known to the Romans as the Brigantes. The Brigantian tribal area earlier became a client of the Roman state, but, then its leaders became more hostile, and the Roman Ninth Legion was sent into the Brigantian territory in the north of Humber.

Governance       

Parliamentary Constituencies                               

From 1997 to 2010 the core part of the region was covered by the City of York constituency. The remaining was divided between the constituencies of Ryedale, Selby, and Vale of York. These constituencies were represented by  John Grogan, John Greenway, Hugh Bayley,  and Anne McIntosh.

Following the review of parliamentary representation (2003) in North Yorkshire, the Boundary Commission for England suggested the formation of two new seats for the City of York, during the time for the general election in the year 2010. These are York Central, which includes the inner urban area and is surrounded by the York Outer constituency.

The whole of the York city and local council area located within the Yorkshire and the Humber constituency of the European Parliament.

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