ITIL® Expert Level

Manage interactions between different stages of service lifecycle

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TOPIC INFORMATION

ITIL® Managing Across the Lifecycle is the final step in attaining ITIL® Expert Certification. You will get complete knowledge regarding strategic design, implementation and management of capabilities and resources that are required in Service Lifecycle. Managing Across the Lifecycle course will help you in combining knowledge of various ITIL® areas in the lifecycle into a single service management strategy. Following are five core publications of ITIL®:

  • Service Design
  • Service Strategy
  • Service Transition
  • Service Operation
  • Continual Service Improvement

 

What are the benefits of choosing this course?

Benefits for you as an individual

In Managing Across the Service Lifecycle, you will learn about the lifecycle approach that is used for managing the services from inception to retirement and also integrating the organisational processes to maximum effect.

After clearing this exam, you will obtain a widely recognised qualification that is ITIL® Expert.

Benefits for your organisation

  • The quality value of service and productivity of staff will be increased with ITIL® Experts within the organisation
  • You will be able to determine the high level of understanding and competency in service delivery across the lifecycle

 

Why choose us?

Become ITIL® certified with our Customary ITIL® training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses are delivered in various modes like a classroom, online and onsite.

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ITIL® Expert Level Enquiry

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Dundee

Dundee, which is Scotland's fourth-largest city was at one time a part of Angus, a city built in the 12th century. As of now, Dundee  stands out to be the 51st-most-populous built-up area in the United Kingdom. Also, Dundee is the second-highest populated area in whole of Scotland. As Dundee City, it is one of the 32 council areas that manage the administrative procedures in Scotland. Dundee developed into a borough in the 12th century, and when the Industrial Revolution started in the 19th Century, it became famous for “Jute, Jam and Journalism”.

In 2014, the United Nations recognised Dundee as the UK's first UNESCO City of Design for its varied contributions to different fields including medical research, comics and video games. A unique feature of Dundee is that its two professional football clubs Dundee United and Dundee F.C. have stadiums placed faar away from each other.

With the decline of traditional industry, the city adopted a plan that cost it  £1 billion to relink the Waterfront to the city centre within a timeperiod of 30 years beginning with 2001.

Sports

The citizens of Dundee seem to have a gaming spirit as a number of games are played there by different clubs.

Football

Dundee and Dundee United are the two football clubs in Dundee established since 1893 and 1909 respectively. These clubs play their home games at Dens Park and Tannadice Park respectively.

Ice Hockey

The Dundee Stars, is the team that plays Ice Hockey in Dundee at their home ground the Dundee Ice Arena.

Rugby

Besides Football and Ice Hockey,   other clubs playing Rugby in Dundee namely Dundee High School Former Pupils, Morgan Academy, Former Pupils, Harriss Academy Former Pupils, Panmure R.F.C and Stobswell R.F.C

 

 

 

                                                                               

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