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About Poole

Poole is a big coastal town as  also  a seaport in Dorset. It is situated on the south coast of England. The town is nearly 33 kilometres (21 miles) east of Dorchester and connects Bournemouth in the east. The local council is Borough of Poole.In 1997 they turned into a unitary authority. This gave it  administrative independence from Dorset County Council. The Census in 2001 shows that the borough had a total population of 147,645. In Dorset, Poole was the second largest populated area. Together with Christchurch and Bournemouth, the town has a total population of over 465,000.

 

History

The name of town originates from Old English pool  meaning a place near a pool or creek. It has been given various name in different times such as Pool, Pole, and Poolman. The area around modern Poole has been occupied for the past 2,500 years. During the 3rd century BC, Celts  moved from the famous hilltop settlements  to heathland near the River Frome and Poole Harbour.

 

Parliamentary representation

Poole is represented by three constituencies of Parliament in the House of Commons. The Poole’s borough constituency has existed since 1950. Previous.ly the town had been a parliamentary borough, electing two members of parliament from the year 1455 until 1865. Later  representation was reduced to a single member. In 1885 the constituency was abolished  and absorbed into the East Dorset constituency until its reintroduce it in 1950. Robert Syms (Conservative) has been the MP since 1997. At the 2015 general election, the Conservatives won a majority of 15,789 and 50.1% of the total vote. The UK’s Independence Party won 16.8% of the total vote, the Liberal Democrats 11.8% and Labour 12.9%.

 

Demography

Poole merges with some other towns to form the South East Dorset conurbation. Together they have a  combined population of over 465,000. This makes it one of the South Coast's major urban areas.  In the 2011 census, the population of the Borough of Poole was 147,645, an increase from 138,288 in 2001. The town has an urbanised area of 65 sq. Km. (25 sq miles), giving a population density of 2,128 residents per square kilometre (5,532 per sq miles) in 60,512 dwellings.

ITIL® Training & Certification

Topic Introduction

ITIL® Managing Across the Lifecycle is the final step in attaining ITIL® Expert Certification. You will get complete knowledge regarding strategic design, implementation and management of capabilities and resources that are required in the Service Lifecycle. Managing Across the Lifecycle course will help you combine knowledge of various ITIL® areas in the lifecycle into a single service management strategy. Following are five core publications of ITIL®:Service DesignService StrategyService TransitionService OperationContinual Service Improvement

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Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management
  • Oversees end-to-end service delivery aligned with ITIL best practices.
  • Ensures consistent performance and continual improvement of IT Services.
  • Bridges business goals and IT operations for maximum service value.
  • Controls and coordinates all ITIL-defined change processes.
  • Minimises service disruptions while implementing critical IT changes.
  • Ensures risk assessment and stakeholder communication during transitions.
  • Manages incident lifecycles to restore services quickly and efficiently.
  • Reduces downtime by applying ITIL frameworks to real-time issues.
  • Enhances user satisfaction through structured incident resolution.
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Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

You can join live classroom training (virtual) while staying at home and feeling safe.
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Frequently Asked Questions?

The ITIL® Expert Certification is a high-level credential that demonstrates a thorough and integrated understanding of the entire ITIL® framework, covering both lifecycle and capability modules, including the Managing Across the Lifecycle (MALC) module.

This certification is ideal for experienced IT Service Managers, Consultants, and professionals who want to lead ITIL® implementations, drive continual improvement, and advance to strategic leadership roles in IT service management.

Yes. Candidates must hold the ITIL® Foundation Certificate and accumulate at least 17 credits from Intermediate modules before completing the Managing Across the Lifecycle (MALC) module to achieve Expert status.

Topics vary across chosen modules but include Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement, as well as process-specific modules like Release Control and Validation, and Operational Support and Analysis.

Absolutely. The certification validates strategic thinking, cross-functional knowledge, and the capability to align IT services with business objectives all essential for senior IT management and leadership roles.

Yes, the ITIL® Expert Certification is globally recognised and respected as a mark of excellence in IT service management, showcasing a candidate’s ability to manage complex ITSM initiatives.

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