ITIL® Expert Level Training Course

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About Dublin

Dublin

Dublin is the largest city located in Ireland, and it is also the capital of Ireland. It is the province of Leinster on the east coast of Ireland located at the mouth of River Liffey. This city has urban populations of 1,345,402. According to 2016 report, the population of Greater Dublin Area was 1,904,806. In the 17th century, the city expanded rapidly and became the second largest city in British Empire before Acts of Union in 1800. After the division of Ireland in 1922, Dublin became the capital of Irish Free State, and this was later renamed as Ireland. City council administer Dublin. This city is listed by Globalization and World Cities Research Network (GaWC) as Global City. It is major contemporary and historical centre for education, industry, economy, the arts and administration.

History

On 24th April 1216 in Dublin, Easter Rising took place. In the 20th century, conditions improved in Dublin. In 1892-1906 new network of sewers was built. In 1932 Butt Bridge was established. In 1978 Talbot Memorial Bridge and 1982 Frank Sherwin Memorial bridge has been constructed. In the 1960s and 1970s redevelopment of the city centre started and due to the controversy it also included demolition of fine old buildings. In late 20th century population of city centre decreased as slums were demolished and new estates were built on the fence of the city. In 1990s new apartments were built in the city centre. In late 20th century, various industries like brewing, textiles and distilling decreased, but city council built new industrial estates like chemicals, engineering and electronics. Temple was renovated after 1991. Streets were made for pedestrians also and now contain shops, bars, art galleries and restaurants. Birthplace of Bernard Shaw’s located in Dublin was opened to the public in 1993. Dublinia, a museum of Medieval Ireland was opened in 1993. In 1997 Visitor centre in the custom house was opened. In the 21st century, Dublin continued to flourish. Now the population of Dublin is 505,000.

ITIL® Training & Certification

Topic Introduction

Topic Introduction

ITIL® Managing Across the Lifecycle is the final step in attaining ITIL® Expert Certification. You will get complete knowledge regarding strategic design, implementation and management of capabilities and resources that are required in the Service Lifecycle. Managing Across the Lifecycle course will help you combine knowledge of various ITIL® areas in the lifecycle into a single service management strategy. Following are five core publications of ITIL®:Service DesignService StrategyService TransitionService OperationContinual Service Improvement

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Our Learning Delivery Options

Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

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Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management

Oversees end-to-end service delivery aligned with ITIL best practices.
Ensures consistent performance and continual improvement of IT Services.
Bridges business goals and IT operations for maximum service value.

Controls and coordinates all ITIL-defined change processes.
Minimises service disruptions while implementing critical IT changes.
Ensures risk assessment and stakeholder communication during transitions.

Manages incident lifecycles to restore services quickly and efficiently.
Reduces downtime by applying ITIL frameworks to real-time issues.
Enhances user satisfaction through structured incident resolution.

Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

Virtual Classroom

You can join live classroom training (virtual) while staying at home and feeling safe.

More Affordable

An affordable way of learning while saving your travel and accommodation expenses.

Expert Instructor Support

A dedicated instructor will be assigned throughout the training, to guide for any issues.

More Convenient

A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

What is the ITIL® Expert Level Certification?

The ITIL® Expert Certification is a high-level credential that demonstrates a thorough and integrated understanding of the entire ITIL® framework, covering both lifecycle and capability modules, including the Managing Across the Lifecycle (MALC) module.

Who should pursue the ITIL® Expert Certification?

This certification is ideal for experienced IT Service Managers, Consultants, and professionals who want to lead ITIL® implementations, drive continual improvement, and advance to strategic leadership roles in IT service management.

Are there any prerequisites for the ITIL® Expert Level?

Yes. Candidates must hold the ITIL® Foundation Certificate and accumulate at least 17 credits from Intermediate modules before completing the Managing Across the Lifecycle (MALC) module to achieve Expert status.

What topics are covered in the ITIL® Expert Certification pathway?

Topics vary across chosen modules but include Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement, as well as process-specific modules like Release Control and Validation, and Operational Support and Analysis.

Is the ITIL® Expert Level suitable for leadership roles?

Absolutely. The certification validates strategic thinking, cross-functional knowledge, and the capability to align IT services with business objectives all essential for senior IT management and leadership roles.

Is the ITIL® Expert Certification recognised globally?

Yes, the ITIL® Expert Certification is globally recognised and respected as a mark of excellence in IT service management, showcasing a candidate’s ability to manage complex ITSM initiatives.

ITIL® Expert Level

About Dublin