ITIL® Transformation Courses

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Industries That Rely on ITIL®

Information Technology (IT)
Finance & Banking
Healthcare
Telecommunications
Government & Public Sector
Retail & E-Commerce
Education & E-Learning

About Derby

Derby is a famous city and unitary authority area located in Derbyshire, England. It is situated on the banks of the River Derwent in the south of Derbyshire, of which it was traditionally the county town. Census in 2011 stated that the total population of this area was 248,700. Derby gained city status in the year of 1977.

Derby was established by Romans . The Romans had established the famous town of Derventio – Vikings and Saxons. The made Derby one of the Five Boroughs of the Danelaw. Originally a market town, Derby grew quickly in the industrial era. Derby is considered to be one of the birthplaces of the Industrial Revolution. It contains the southern part of the Derwent Valley Mills World Heritage Site. With the arrival of the railways in the 19th century, Derby became a centre of the British rail industry.

Origins

The Roman camp of 'Derventio' was possibly at Little Chester/Chester Green the site of the popular old Roman fort. Later the town was among one of the 'Five Boroughs' of the Danelaw until it was taken by Lady Aethelflaed of Mercia in July 917. Afterwards the town was annexed into the Kingdom of Mercia.

Industrial Revolution

Derbyshire and Derby were among the centres of Britain's Industrial Revolution. In 1717, the first water-powered silk mill in Britaincame up in Derby.

ITIL® Training & Certification

Topic Introduction

Topic Introduction

ITIL® Transformation introduces professionals to the principles, practices, and strategic approaches required to manage digital transformation through modern IT service management. It focuses on aligning organisational change, technology adoption, and service value delivery to support business success.

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Our Learning Delivery Options

Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

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Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management

Oversees end-to-end service delivery aligned with ITIL best practices.
Ensures consistent performance and continual improvement of IT Services.
Bridges business goals and IT operations for maximum service value.

Controls and coordinates all ITIL-defined change processes.
Minimises service disruptions while implementing critical IT changes.
Ensures risk assessment and stakeholder communication during transitions.

Manages incident lifecycles to restore services quickly and efficiently.
Reduces downtime by applying ITIL frameworks to real-time issues.
Enhances user satisfaction through structured incident resolution.

Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

Virtual Classroom

You can join live classroom training (virtual) while staying at home and feeling safe.

More Affordable

An affordable way of learning while saving your travel and accommodation expenses.

Expert Instructor Support

A dedicated instructor will be assigned throughout the training, to guide for any issues.

More Convenient

A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

What are the ITIL® Transformation Courses?

The ITIL® Transformation Courses focuses on managing organisational change, digital transformation, and modern service management practices using the ITIL® framework. It helps professionals understand how to align services, technology, and business strategy during transformation initiatives.

Who should take the ITIL® Transformation Certification?

This certification is ideal for IT leaders, Service Managers, Transformation Managers, Project Managers, and professionals responsible for driving organisational change and service modernisation initiatives.

Are there any prerequisites for the ITIL® Transformation Certification?

A foundational understanding of ITIL® concepts, such as the ITIL® Version 5 Foundation Certification or equivalent knowledge of IT service management, is recommended before taking this certification.

What topics are covered in the ITIL® Transformation Certification?

The certification covers digital transformation strategy, service value streams, governance, organisational change management, continual improvement, and modern IT service management practices aligned with automation and emerging technologies.

Is the ITIL® Transformation Certification suitable for non-technical roles?

Absolutely. The certification is valuable for professionals involved in strategic planning, service delivery, governance, and organisational change across business and IT environments.

Is the ITIL® Transformation Certification recognised globally?

Yes, the ITIL® Transformation Certification is globally recognised and valued by organisations adopting modern service management and digital transformation practices.

ITIL® 5 Transformation Certification