ITIL® Transformation Courses

Select Location

Industries That Rely on ITIL®

Information Technology (IT)
Finance & Banking
Healthcare
Telecommunications
Government & Public Sector
Retail & E-Commerce
Education & E-Learning

About Darlington

Darlington is a town famous for its market in County Durham, in North East England, and part of the Tees Valley. The town owes much of its growth to the effect of local Quaker families in the Georgian and Victorian era, and who has provided much of the money and vision in building the Stockton and Darlington Railway, the world's oldest steam locomotive powered permanent passenger railway. The town is often colloquially referred to as 'Darlo'.

Early history

The name Darlington originates from the Anglo-Saxon Dearthington, which apparently meant 'the settlement of Deornoth's people', but during Norman times the name had changed to Darlington.

Government

The Borough of Darlington turns into a unitary authority area with the formation of Darlington’s Borough Council on 1 April 1997, which parted it from the non-metropolitan county of Durham for purposes of administration only, as the town is still within County Durham for traditional purposes. Currently, it is Labour seat; the current MP is Jenny Chapman of the labour party.

Former MP for the town include Alan Milburn who is the former Secretary of State for Health under the Tony Blair’s Labour Government and Michael Fallon who is the current Secretary of State for Defence under Coalition Government of the David Cameron.

ITIL® Training & Certification

Topic Introduction

Topic Introduction

ITIL® Transformation introduces professionals to the principles, practices, and strategic approaches required to manage digital transformation through modern IT service management. It focuses on aligning organisational change, technology adoption, and service value delivery to support business success.

Show More

Our Learning Delivery Options

Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

+44 20 3608 9989

[email protected]

Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management

Oversees end-to-end service delivery aligned with ITIL best practices.
Ensures consistent performance and continual improvement of IT Services.
Bridges business goals and IT operations for maximum service value.

Controls and coordinates all ITIL-defined change processes.
Minimises service disruptions while implementing critical IT changes.
Ensures risk assessment and stakeholder communication during transitions.

Manages incident lifecycles to restore services quickly and efficiently.
Reduces downtime by applying ITIL frameworks to real-time issues.
Enhances user satisfaction through structured incident resolution.

Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

Virtual Classroom

You can join live classroom training (virtual) while staying at home and feeling safe.

More Affordable

An affordable way of learning while saving your travel and accommodation expenses.

Expert Instructor Support

A dedicated instructor will be assigned throughout the training, to guide for any issues.

More Convenient

A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

Who Will Be Funding the Course?

My employer

I will

Not sure

Full Name

Company Email

Phone Number

+44

Job Title

Message (Optional)

Frequently Asked Questions?

What are the ITIL® Transformation Courses?

The ITIL® Transformation Courses focuses on managing organisational change, digital transformation, and modern service management practices using the ITIL® framework. It helps professionals understand how to align services, technology, and business strategy during transformation initiatives.

Who should take the ITIL® Transformation Certification?

This certification is ideal for IT leaders, Service Managers, Transformation Managers, Project Managers, and professionals responsible for driving organisational change and service modernisation initiatives.

Are there any prerequisites for the ITIL® Transformation Certification?

A foundational understanding of ITIL® concepts, such as the ITIL® Version 5 Foundation Certification or equivalent knowledge of IT service management, is recommended before taking this certification.

What topics are covered in the ITIL® Transformation Certification?

The certification covers digital transformation strategy, service value streams, governance, organisational change management, continual improvement, and modern IT service management practices aligned with automation and emerging technologies.

Is the ITIL® Transformation Certification suitable for non-technical roles?

Absolutely. The certification is valuable for professionals involved in strategic planning, service delivery, governance, and organisational change across business and IT environments.

Is the ITIL® Transformation Certification recognised globally?

Yes, the ITIL® Transformation Certification is globally recognised and valued by organisations adopting modern service management and digital transformation practices.

ITIL® 5 Transformation Certification

About Darlington

Early history

Government

ITIL® Training & Certification

Topic Introduction

Our Learning Delivery Options

Classroom Training

Online Instructor-Led Training

Online Self-Paced Training

Onsite Training

Need Help Choosing the Right Delivery Format?

Top ITIL® Roles Leading Operational Excellence

Virtual Classroom Training

Other Topics to Explore

Let’s Build a Tailored Training Solution for Your Team

Frequently Asked Questions?

About ITIL®

ITIL® TRAINING

Let’s Talk

Recent Posts :

ITIL® 5 Transformation Certification

Browse Courses

ITIL® 5 Transformation Certification

Industries That Rely on ITIL®

About Darlington

Early history

Government

ITIL® Training & Certification

Topic Introduction

Our Learning Delivery Options

Classroom Training

Online Instructor-Led Training

Online Self-Paced Training

Onsite Training

Need Help Choosing the Right Delivery Format?

Top ITIL® Roles Leading Operational Excellence

Virtual Classroom Training

Other Topics to Explore

Let’s Build a Tailored Training Solution for Your Team

Frequently Asked Questions?

About ITIL®

ITIL® TRAINING

Let’s Talk

Recent Posts :

Get in Touch With Us

Unlock up to 40% off today!