Course code: IT2938
Duration: 2 Days*
Exam: Included
You must have completed and held an ITIL® Foundation certification.
The ITIL® Practitioner exam certifies that you are able to adopt and adapt ITIL® guidance and apply it in a real-world context. It is important to note that ITIL® Practitioner is not a prerequisite for ITIL® Intermediate level qualifications. The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification. Furthermore, ITIL® will also provide you with 15 points towards your ITIL® digital badge. This makes this qualification a worthwhile investment.
*After completing 1 day of classroom training and successfully passing your Foundation Exam, the second day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your Practitioner exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Use the three key areas of success to enable continual service improvement:
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Middlesbrough is the biggest industrial city on the bank of the river in North Yorkshire, north-east England. This local council is the Borough Council. The 2011 reviews recorded and then the total population was 138,400. The wider urban settlement was calculated as 174,700. Middlesbrough is the larger area of Teesside and had the population of 376,333.
In 1889, Middlesbrough became the authority within North Riding of Yorkshire. In 1968, the borough was combined with several to form the County Borough of Teesside. In 1996, Cleveland was eradicated and then Middlesbrough Borough Council converted a unitary authority within North Yorkshire. In 1830, RGs Erasmus was elected as Middlesbrough's slogan. It memories Fumes the slogan of the Norman/Scottish Bruce family, who were nobles of Cleveland in the Central Centuries.
Governance:
In 1853, Middlesbrough was termed as a public area. It prolonged its limitations in 1866 and 1887. Then it became the county borough under the Local Government Act 1888. A Middlesbrough Rural District was shaped in 1894, casing a rural part to the south of the city. In 1932, It was ended. The part of it was country’s borough.
In 1968, Middlesbrough converted as the part of the County Area of Teesside. In 1974, it developed a portion of the non-metropolitan region of Cleveland.
Training Locations at which ITIL® Practitioner is presently scheduled at:
What is ITIL®?
ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.
Does the course include exams?
All our classroom ITIL® courses include exams as part of the course.
What forms of payment do you accept?
We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
What are the hours of the course?
Training hours are approximately 9am – 5pm.
What is the latest date that I can sign up for the class?
You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.