Course code: IT2938
Duration: 2 Days*
Pass rate: 99%
The ITIL® Practitioner exam certifies that you are able to adopt and adapt ITIL® guidance and apply it in a real-world context. It is important to note that ITIL® Practitioner is not a prerequisite for ITIL® Intermediate level qualifications. The ITIL® Practitioner Certification will provide you with 3 credits towards the ITIL® Expert qualification. Furthermore, ITIL® will also provide you with 15 points towards your ITIL® digital badge. This makes this qualification a worthwhile investment.
*After completing 1 day of classroom training and successfully passing your Foundation Exam, the second day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your Practitioner exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Use the three key areas of success to enable continual service improvement:
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Cardiff is the capital city of Wales located in United Kingdom of Northern Ireland. Wales was referred as Principality of England. Later the governance of the country is divided between the UK Parliament, England and Welsh National Assembly. During the beginning of 20th century, docks contributed to city’s massive growth. At one time Cardiff became the largest exporter of coal in the world. It is also 10th most favourite city visited by International Tourists.
Wales has a rich history. In 1950’s, Cardiff justified its nomination for becoming capital. Swansea, Llandrindod Wells, Caernarfon and Machynlleth were all in the race of becoming capital. Cardiff claimed to capital by its long history linked with coal. Cardiff also had a diverse population that consisted of many different ethnic groupings. The total investment and its work in Cardiff allowed it to flourish faster.
Cardiff reflects its status as capital as it has many assets. Cardiff 100 years of city status in 2005 as well as being declared as Capital of Wales in 2005. As of now, Cardiff is the most famous and youngest European capital city. Cardiff is a good place to visit and explore. The things for exploration are culture, western Britain, neighbouring Europe and heritage of Wales.
Many events are held in this city such as FA Cup, Olympic Football, Test cricket. Sci-Fi programs Torchwood and Doctor have filmed in this city as well as Welsh Drama called ‘Caerdydd’.
Railways and Ships exporting coal, iron and tin is now replaced by Cafes, Hotels, apartments and shops. Residents and visitors can get all kind of relaxation and entertainment here. Wildlife, in Cardiff, flourishes again in its cleaner waters.
What is ITIL®?
ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.
Does the course include exams?
All our classroom ITIL® courses include exams as part of the course.
What forms of payment do you accept?
We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
What are the hours of the course?
Training hours are approximately 9am – 5pm.
What is the latest date that I can sign up for the class?
You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.