ITIL 4 Managing Professional Training Course

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Information Technology (IT)
Finance & Banking
Healthcare
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Government & Public Sector
Retail & E-Commerce
Education & E-Learning

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ITIL® Training & Certification

Topic Introduction

Topic Introduction

ITIL® 4 Managing Professional Courses are designed for delegates with foundational knowledge and want to gain practical and technical skills to lead IT-enabled services, teams, and digital workflows within an organisation.The ITIL® 4 Managing Professional Certification includes four modules integrating core service management practices, value streams, and digital transformation. These courses include Create, Deliver & Support; Drive Stakeholder Value; High Velocity IT; and Direct, Plan & Improve. Completing these courses demonstrates your readiness to manage modern IT services with agility and effectiveness.This certification is ideal for IT service managers, practitioners, and professionals working in roles across the service value chain. It equips you with the expertise required to align IT operations with evolving business goals and to adopt a collaborative, end-to-end operating model.

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Our Learning Delivery Options

Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

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Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management

Oversees end-to-end service delivery aligned with ITIL best practices.
Ensures consistent performance and continual improvement of IT Services.
Bridges business goals and IT operations for maximum service value.

Controls and coordinates all ITIL-defined change processes.
Minimises service disruptions while implementing critical IT changes.
Ensures risk assessment and stakeholder communication during transitions.

Manages incident lifecycles to restore services quickly and efficiently.
Reduces downtime by applying ITIL frameworks to real-time issues.
Enhances user satisfaction through structured incident resolution.

Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

Virtual Classroom

You can join live classroom training (virtual) while staying at home and feeling safe.

More Affordable

An affordable way of learning while saving your travel and accommodation expenses.

Expert Instructor Support

A dedicated instructor will be assigned throughout the training, to guide for any issues.

More Convenient

A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

What is the ITIL® 4 Managing Professional Certification?

The ITIL® 4 Managing Professional Certification is an advanced qualification that builds on the ITIL® Foundation. It focuses on the practical and technical aspects of running successful IT-enabled services, teams, and workflows.

Who should pursue the ITIL® 4 Managing Professional Certification?

This certification is ideal for IT Practitioners, Service Managers, and professionals involved in technology-enabled service delivery and digital transformation initiatives.

Are there any prerequisites for the ITIL® 4 Managing Professional Certification?

Yes, delegates must have completed the ITIL® 4 Foundation Certification and passed all four modules: Create, Deliver & Support; Drive Stakeholder Value; High-Velocity IT; and Direct, Plan & Improve.

What topics are covered in the ITIL® 4 Managing Professional Certifications?

The certifications cover service management operations, stakeholder engagement, digital transformation, agile and lean working methods, governance, risk, and continual service improvement.

Is the ITIL® 4 Managing Professional Certification relevant to leadership roles?

Absolutely. It is highly relevant for professionals in strategic and leadership positions who need to align IT services with business goals in dynamic environments.

Is the ITIL® 4 Managing Professional Certification globally recognised?

Yes, it is a globally respected qualification backed by PeopleCert. It is recognised across industries as a benchmark for IT service leadership and digital capability.

ITIL 4 Managing Professional

About Sheffield

ITIL® Training & Certification

Topic Introduction

Our Learning Delivery Options

Classroom Training

Online Instructor-Led Training

Online Self-Paced Training

Onsite Training

Need Help Choosing the Right Delivery Format?

Top ITIL® Roles Leading Operational Excellence

Virtual Classroom Training

Other Topics to Explore

Let’s Build a Tailored Training Solution for Your Team

Frequently Asked Questions?

About ITIL®

ITIL® TRAINING

Let’s Talk

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ITIL 4 Managing Professional

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ITIL® 4 Specialist: Drive Stakeholder Value (DSV)

ITIL 4 Strategist: Direct, Plan and Improve

ITIL® 4 Specialist: High Velocity IT Training

Industries That Rely on ITIL®

About Sheffield

ITIL® Training & Certification

Topic Introduction

Our Learning Delivery Options

Classroom Training

Online Instructor-Led Training

Online Self-Paced Training

Onsite Training

Need Help Choosing the Right Delivery Format?

Top ITIL® Roles Leading Operational Excellence

Virtual Classroom Training

Other Topics to Explore

Let’s Build a Tailored Training Solution for Your Team

Frequently Asked Questions?

About ITIL®

ITIL® TRAINING

Let’s Talk

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