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About Course Information
The ITIL® (Version 5) AI Governance Training Course introduces key principles for governing Artificial Intelligence within IT-enabled services and organisational environments. It focuses on responsible AI adoption, governance frameworks, risk management strategies, and ethical considerations associated with AI-driven systems.
The course also explains how AI governance supports organisations in managing compliance requirements, maintaining service reliability, and ensuring that AI technologies operate in alignment with organisational objectives and established ITIL service management practices.
The Learning Curve
ITIL® (Version 5) AI Governance Training introduces structured approaches for managing Artificial Intelligence within IT service management environments. The training explores governance models, regulatory considerations, and ethical frameworks that help organisations implement AI technologies responsibly.
Delegates learn how AI governance supports risk management, strengthens transparency in AI-enabled systems, and ensures that AI technologies align with organisational strategies and service management objectives.
This course will be launching soon. To join the waitlist, please contact us.
The ITIL® (Version 5) Foundation Certification Course is already available and is the recommended starting point for progressing through the ITIL® Certification pathway.
Here is the launch schedule for ITIL® (Version 5) Courses:
1) ITIL® 5 Foundation: 12 February 2026
2) ITIL® 5 Foundation Bridge: 26 February 2026
3) ITIL® 5 Product, ITIL® 5 Service, ITIL® 5 Experience: 12 March 2026
4) ITIL® 5 Strategy: 9 April 2026
5) ITIL® 5 Transformation: 9 April 2026
6) ITIL® 5 Managing Professional (MP Transition): 14 May 2026
There are no formal prerequisites for this ITIL® (Version 5) AI Governance Training Course. However, delegates may benefit from having a basic understanding of IT service management concepts or familiarity with ITIL® practices.
- How Artificial Intelligence can be governed within IT service management environments
- Approaches to managing AI-related risks and ethical considerations
- The role of governance frameworks in responsible AI adoption
- How regulatory and compliance requirements influence AI-enabled services
- Ways to align AI technologies with ITIL® service management practices and organisational objectives
Course Highlights
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Duration: 2 Days
Corporate Training
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Upcoming Batches
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No virtual schedules available.
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Frequently Asked Questions?
ITIL® (Version 5) AI Governance Training explains how Artificial Intelligence can be governed within IT service management environments. It focuses on responsible AI adoption, governance frameworks, ethical considerations, and risk management associated with AI-enabled digital services.
AI governance ensures that Artificial Intelligence technologies are implemented responsibly and transparently. Within IT service management, governance frameworks help organisations manage risks, maintain compliance, ensure service reliability, and build trust in AI-driven systems.
This training is suitable for professionals responsible for implementing, managing, or overseeing Artificial Intelligence within digital services and IT environments. It is particularly relevant for IT Service Managers, AI and Machine Learning Engineers, Data Scientists, Business Analysts, Project Managers, and governance or ethics specialists.
There are currently no formal prerequisites for attending this training. However, a basic understanding of IT service management concepts or familiarity with ITIL practices may help delegates better understand the governance concepts covered in the course.
This training helps professionals understand how Artificial Intelligence can be governed effectively within IT service environments. It strengthens knowledge of responsible AI implementation, governance frameworks, risk management, and regulatory considerations associated with AI-enabled services.
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