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About Manchester

Manchester, meaning “fortified town”, is located in Greater Manchester, England. It has a population of 530,300 as per 2015 statistics.  Manchester has its borders with the Cheshire Plain to the south with the Pennines to the north east. Also a group of towns with which it forms a continuous metropolis. Local governing authority of Manchester is Manchester City Council.

Manchester is said to have been first settled by the Romans as its history records. The Roman fort of Mamucium or Mancunium coming up somewhere in about AD 79 near the union of the rivers Medlock and Irwell. It was a part of Lancashire, although areas of Cheshire south of the River Mersey were incorporated in the 20th century. Throughout the Middle Ages Manchester remained a manorial township. It began to expand rapidly around the turn of the 19th century. Manchester's unplanned urbanisation was brought on by a boom in textile manufacture during the Industrial Revolution. It resulted in it becoming the world's first industrialised city.

Manchester achieved city status in 1853. The Manchester Ship Canal opened in 1894. This canal created the Port of Manchester and linking the place to the sea. After declined the Second World War, owing to deindustrialisation Its fortunes. The IRA bombing in 1996 but turned Manchester into as we know it today. In 2014, Manchester was ranked as a beta world city by the Globalization and World Cities Research Network. In the process became the highest-ranked British city apart from London.

Economy

Manchester’s economy grew between 2002 and 2012, with its growth rate 2.3% that is above the national average. Manchester with a GDP of $88.3bn is the third-largest economy in the United Kingdom. The UK economy as of today is recovering from the crisis it faced in 2008 – 2010. Manchester compare favourably to other geographies according to the latest figures. In 2012 it has shown the strongest annual growth in business stock.

Landmarks

Manchester has buildings with a variety of architectural styles, that range from Victorian to contemporary architecture. Manchester is also home to skyscrapers that were built during the 1960s and 1970s. The tallest of these towers was the CIS Tower located near Manchester Victoria station until the Beetham Tower was completed in 2006. Till date, the Beetham Tower remains the tallest building outside London. This tower has been described as the United Kingdom's only real skyscraper outside the capital. The city has 135 parks, gardens, and open spaces.

Two large squares are holding many of Manchester's public monuments. Albert Square has monuments to Prince Albert, Bishop James Fraser, Oliver Heywood, William Ewart Gladstone, and John Bright. Piccadilly Gardens has monuments dedicated to Queen Victoria, Robert Peel, James Watt and the Duke of Wellington. 

Sports

Manchester is known to be a games city. Two decorated Premier League football clubs bear the city name – Manchester United and Manchester City. Manchester United has its home ground at Old Trafford. Manchester City's home ground is the City of Manchester Stadium (or the Etihad Stadium). The City of Manchester Stadium came into existence as the main athletics stadium for the 2002 Commonwealth Games. Later on, it was changed into a football stadium. Manchester has hosted various football competitions such as domestic, continental and international at the Fallow field Stadium and the City of Manchester Stadium. Other events are FIFA World Cup (1966), Olympic Football (2012), UEFA European Football Championship (1996), UEFA Cup Final (2008) and UEFA Champions League Final (2003). Four FA Cup Finals (1893, 1911, 1915, 1970) and three League Cup Finals were held in Manchester.

ITIL® Training & Certification

Topic Introduction

ITIL® 4 Managing Professional Courses are designed for delegates with foundational knowledge and want to gain practical and technical skills to lead IT-enabled services, teams, and digital workflows within an organisation.The ITIL® 4 Managing Professional Certification includes four modules integrating core service management practices, value streams, and digital transformation. These courses include Create, Deliver & Support; Drive Stakeholder Value; High Velocity IT; and Direct, Plan & Improve. Completing these courses demonstrates your readiness to manage modern IT services with agility and effectiveness.This certification is ideal for IT service managers, practitioners, and professionals working in roles across the service value chain. It equips you with the expertise required to align IT operations with evolving business goals and to adopt a collaborative, end-to-end operating model.

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Our Learning Delivery Options

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Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

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Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

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Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

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Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

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Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management
  • Oversees end-to-end service delivery aligned with ITIL best practices.
  • Ensures consistent performance and continual improvement of IT Services.
  • Bridges business goals and IT operations for maximum service value.
  • Controls and coordinates all ITIL-defined change processes.
  • Minimises service disruptions while implementing critical IT changes.
  • Ensures risk assessment and stakeholder communication during transitions.
  • Manages incident lifecycles to restore services quickly and efficiently.
  • Reduces downtime by applying ITIL frameworks to real-time issues.
  • Enhances user satisfaction through structured incident resolution.
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Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

You can join live classroom training (virtual) while staying at home and feeling safe.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.

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To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

The ITIL® 4 Managing Professional Certification is an advanced qualification that builds on the ITIL® Foundation. It focuses on the practical and technical aspects of running successful IT-enabled services, teams, and workflows.

This certification is ideal for IT Practitioners, Service Managers, and professionals involved in technology-enabled service delivery and digital transformation initiatives.

Yes, delegates must have completed the ITIL® 4 Foundation Certification and passed all four modules: Create, Deliver & Support; Drive Stakeholder Value; High-Velocity IT; and Direct, Plan & Improve.

The certifications cover service management operations, stakeholder engagement, digital transformation, agile and lean working methods, governance, risk, and continual service improvement.

Absolutely. It is highly relevant for professionals in strategic and leadership positions who need to align IT services with business goals in dynamic environments.

Yes, it is a globally respected qualification backed by PeopleCert. It is recognised across industries as a benchmark for IT service leadership and digital capability.

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