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About Coventry

Coventry is a metropolitan borough located in the West Midlands, England.

Earlier it was part of Warwickshire, Coventry is the 9th largest city in England and the 12th largest in the UK. It is the second largest city in the West Midlands region, after Birmingham, with a total population of 345,385 in 2015. It is located 95 miles north-west of central London, 24 miles south-west of Leicester, 19 miles east-south-east of Birmingham, and 11 miles north of Warwick.

 

History      

The Romans founded a settlement in Baginton, around the River Sowe, and formed another Saxon nunnery, founded c.  AD 700 by St Osburga, that was later left in ruins by King Canute's attacking Danish army in the year 1016. Mercia’s Earl Leofric and his wife Lady Godiva made on the remains of the nunnery and founded a Benedictine monastery in the year 1043 dedicated to St Mary.

Coventry Castle was a motte and bailey castle in the city, constructed by Ranulf de Gernon in the early 12th century, 4th Earl of Chester. Its first use was in The Anarchy when Robert Marmion, a supporter of King Stephen, barred the monks from the priory of Saint Mary and converted it into a fortress from which he had a battle against the Earl. 

 

Education

Coventry has two big universities; Coventry University is located on a modern city centre campus while the University of Warwick lies three 1⁄2 miles (nearly 5.6 kilometres) to the south of the city centre, mostly within the Coventry and straddling the border with Warwickshire.

The University of Warwick is among one of only five universities never to have been rated outside the top ten regarding teaching excellence and research and is a member of the well-known Russell Group.

In April 2007 a team from the University won the BBC TV University Challenge trophy. Coventry University is among the best universities to conduct a degree course of automotive design at the Coventry School of Art and Design.

ITIL® Training & Certification

Topic Introduction

ITIL® 4 Managing Professional Courses are designed for delegates with foundational knowledge and want to gain practical and technical skills to lead IT-enabled services, teams, and digital workflows within an organisation.The ITIL® 4 Managing Professional Certification includes four modules integrating core service management practices, value streams, and digital transformation. These courses include Create, Deliver & Support; Drive Stakeholder Value; High Velocity IT; and Direct, Plan & Improve. Completing these courses demonstrates your readiness to manage modern IT services with agility and effectiveness.This certification is ideal for IT service managers, practitioners, and professionals working in roles across the service value chain. It equips you with the expertise required to align IT operations with evolving business goals and to adopt a collaborative, end-to-end operating model.

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Our Learning Delivery Options

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Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

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Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

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Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

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Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

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Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management
  • Oversees end-to-end service delivery aligned with ITIL best practices.
  • Ensures consistent performance and continual improvement of IT Services.
  • Bridges business goals and IT operations for maximum service value.
  • Controls and coordinates all ITIL-defined change processes.
  • Minimises service disruptions while implementing critical IT changes.
  • Ensures risk assessment and stakeholder communication during transitions.
  • Manages incident lifecycles to restore services quickly and efficiently.
  • Reduces downtime by applying ITIL frameworks to real-time issues.
  • Enhances user satisfaction through structured incident resolution.
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Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

You can join live classroom training (virtual) while staying at home and feeling safe.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

The ITIL® 4 Managing Professional Certification is an advanced qualification that builds on the ITIL® Foundation. It focuses on the practical and technical aspects of running successful IT-enabled services, teams, and workflows.

This certification is ideal for IT Practitioners, Service Managers, and professionals involved in technology-enabled service delivery and digital transformation initiatives.

Yes, delegates must have completed the ITIL® 4 Foundation Certification and passed all four modules: Create, Deliver & Support; Drive Stakeholder Value; High-Velocity IT; and Direct, Plan & Improve.

The certifications cover service management operations, stakeholder engagement, digital transformation, agile and lean working methods, governance, risk, and continual service improvement.

Absolutely. It is highly relevant for professionals in strategic and leadership positions who need to align IT services with business goals in dynamic environments.

Yes, it is a globally respected qualification backed by PeopleCert. It is recognised across industries as a benchmark for IT service leadership and digital capability.

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Get in Touch With Us

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