benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must have ITIL® V3 Expert or have earned at least 17 credits through the ITIL® v3 scheme to attend.

Show More

02 Course Overview

What's Included

  1. ITIL® Managing Professional Transition Module Manual
  2. 3 days of instructor-led tuition
  3. Certificate
  4. Exam
Show More

03 What will the delegates learn ?

  1. Understand the key concepts of ITIL® 4
  2. Gain knowledge of the management of modern IT-enabled services
  3. Prepare for the ITIL® Managing Professional Transition module
Show More

04 Course Content

  1. ITIL® 4’s service value system model and its 34 practices compared to ITIL® v3
  2. The service value chain
  3. Seven guiding principles
  4. Four business dimensions
  5. Governance
  6. Continual improvement
  7. Key concepts from the three ITIL® Managing Professional Transition modules: Create, Deliver & Support; Drive Stakeholder Value and High Velocity IT
Show More
ENQUIRE COURSE EVENTS & PRICES

ITIL® 4 Managing Professional Transition Module Enquiry

Search for more related course schedules

 

Enquire Now


----- OR -------

Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Sheffield

 

 

Show More
Locations Availability

ITIL® 4 Managing Professional Transition Module Availability

Cookie Policy - To give you the best possible experience, this site uses cookies. Continuing to use this site means that you agree to our use of cookies.  Okay, I accept