benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must hold ITIL V3 Foundation certification or above before attending.

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02 Course Overview

What's Included

  • ITIL Foundation Bridge Manual
  • 1 day of instructor-led tuition
  • Certificate
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03 What will the delegates learn ?

  • Upgrade your ITIL knowledge to ITIL 4
  • Learn about the principles and concepts of ITIL 4
  • Prepare to take the ITIL 4 Foundation exam
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04 Course Content

  • The key concepts of service management
  • IT service management definitions
  • The seven guiding principles
  • The four dimensions of service management
  • The ITIL service value system
  • The service value chain and its elements
  • The 18 key ITIL practices
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ITIL® 4 Foundation Bridge Training Enquiry

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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Darlington

Darlington is a town famous for its market in County Durham, in North East England, and part of the Tees Valley. The town owes much of its growth to the effect of local Quaker families in the Georgian and Victorian era, and who has provided much of the money and vision in building the Stockton and Darlington Railway, the world's oldest steam locomotive powered permanent passenger railway. The town is often colloquially referred to as 'Darlo'. 

 Early history

The name Darlington originates from the Anglo-Saxon Dearthington, which apparently meant 'the settlement of Deornoth's people', but during Norman times the name had changed to Darlington.

Government

The Borough of Darlington turns into a unitary authority area with the formation of Darlington’s Borough Council on 1 April 1997, which parted it from the non-metropolitan county of Durham for purposes of administration only, as the town is still within County Durham for traditional purposes. Currently, it is Labour seat; the current MP is Jenny Chapman of the labour party.

Former MP for the town include Alan Milburn who is the former Secretary of State for Health under the Tony Blair’s Labour Government and Michael Fallon who is the current Secretary of State for Defence under Coalition Government of the David Cameron.

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