UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must have at least 17 ITIL credits.

The course is intended for anybody who wishes to work in a service management role and who have achieved at least 17 credits in the ITIL scheme. This includes but is not limited to CIOs, IT managers, supervisors and IT operations or development practitioners.

 

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03 Course Overview

ITIL® MALC

The ITIL® MALC exam certifies that candidates have the skills to support service delivery by bridging the lifecycle stages. It is multiple choice and consists of 10 questions which are based on a case study. The duration is 120 minutes, and the pass mark is 35/50 or 70%. It is closed book. After passing the exam you will receive the ITIL® Expert qualification.

Details

  • Multiple choice
  • 10 questions
  • 120 minutes' duration
  • Pass mark is 70%, 35/50
  • Closed book exam
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02 What will the delegates learn ?

  • Understand how the life cycle stages can be integrated across the service lifecycle
  • Gain competency in managing services across the service lifecycle
  • Prepare for the ITIL® MALC exam

 

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04 Course Content

  • Key Concepts of the Service Lifecycle
  • Communication & Stakeholder Management
  • Integrating Service Management Processes across the Lifecycle
  • Managing Services across the Lifecycle
  • Challenges, Critical Success Factors and Risks of Service Lifecycle Stages
  • Governance, Roles, People, Competence and the Organization
  • Measurement
  • Implementing and Improving Service Capability
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Lifecycle - Managing Across The Lifecycle 06/11/2017 Corby
5 Days
£3095
ITIL® Service Lifecycle - Managing Across The Lifecycle 04/12/2017 Corby
5 Days
£3095
ITIL® Service Lifecycle - Managing Across The Lifecycle 02/01/2018 Corby
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 26/03/2018 Corby
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 03/04/2018 Corby
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 08/05/2018 Corby
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 29/05/2018 Corby
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 28/08/2018 Corby
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 27/12/2018 Corby
5 Days
£6499
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About Corby

Corby

Corby town is located in the county of Northamptonshire, England. It is located at a distance of 23 miles northeast of the Northampton. Borough had a population of 61,300 according to 2011 census. In 2010 figures were released that revealed that Corby has fastest growing population in the whole of England and Northamptonshire. This town was once known as “Little Scotland” due to a large number of migrant workers from Scottish who came to Corby for working in Steel industry. With the opening of Corby railway station, a large regeneration process started in this town. In 2009 Corby International Pool and 2010 Corby Cube building was opened. Corby Borough Council offices are located in Corby and also houses 450 seat theatre, public library and other amenities for the community.

Employment and Education

Jobs in Corby is partial towards manufacturing and against health, education and administration. Many industries are built on the fences of the town. In Corby, Fairline Boats are manufactured. In the north of the city, Weetabix Limited make Weetos. Near Rockingham Speedway RS components are situated. Amy’s Kitchen recently opened a factory in Corby, and here it manufactures products for UK market.

According to 2011 census, Corby had a population of 61,225 which comprises 85% white Britishers and 9.1% other white people, 1.4% mixed race, 1.7% Black and 1.4% Asian. Corby’s least white people are located in British ward of Oakley Vale.

Education wise Corby has various colleges. Tresham Institute of Further and Higher education, Corby campus provides a broad range of courses for post 16 students and other learners. Nearest universities located are the University of Northampton, 23 miles to the south. Both De Montfort University in Leicester and University of Leicester and 25 miles to the west. In England, Brooke Weston Academy was one of fifteen CTCs and was opened in 1990. Brooke Weston CTC continuously achieves better examination results, and since September 2008, it has been a City Academy. Corby has 17 primary schools out of which two are Church of England Schools and three Roman Catholic Schools. One school is for children with significant problems.

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Locations Availability

ITIL® Managing Across the Lifecycle Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides

Does the course include exams?

All our classroom ITIL courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.