UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must have at least 17 ITIL credits.

The course is intended for anybody who wishes to work in a service management role and who have achieved at least 17 credits in the ITIL scheme. This includes but is not limited to CIOs, IT managers, supervisors and IT operations or development practitioners.

 

Show More

03 Course Overview

ITIL® MALC

The ITIL® MALC exam certifies that candidates have the skills to support service delivery by bridging the lifecycle stages. It is multiple choice and consists of 10 questions which are based on a case study. The duration is 120 minutes, and the pass mark is 35/50 or 70%. It is closed book. After passing the exam you will receive the ITIL® Expert qualification.

Details

  • Multiple choice
  • 10 questions
  • 120 minutes' duration
  • Pass mark is 70%, 35/50
  • Closed book exam
Show More

02 What will the delegates learn ?

  • Understand how the life cycle stages can be integrated across the service lifecycle
  • Gain competency in managing services across the service lifecycle
  • Prepare for the ITIL® MALC exam

 

Show More

04 Course Content

  • Key Concepts of the Service Lifecycle
  • Communication & Stakeholder Management
  • Integrating Service Management Processes across the Lifecycle
  • Managing Services across the Lifecycle
  • Challenges, Critical Success Factors and Risks of Service Lifecycle Stages
  • Governance, Roles, People, Competence and the Organization
  • Measurement
  • Implementing and Improving Service Capability
Show More
COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Lifecycle - Managing Across The Lifecycle 02/01/2018 Cirencester
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 26/03/2018 Cirencester
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 03/04/2018 Cirencester
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 08/05/2018 Cirencester
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 29/05/2018 Cirencester
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 28/08/2018 Cirencester
5 Days
£6499
ITIL® Service Lifecycle - Managing Across The Lifecycle 27/12/2018 Cirencester
5 Days
£6499
Show entries

About Cirencester

Cirencester is a market town located in east Gloucestershire of England, and it is 93 miles west north-west of London. Cirencester is situated on River Churn which is a branch of River Thames, and it is the largest town in Cotswold District. Royal Agricultural University is located in Cirencester. It is the oldest agricultural college founded in 1840. Corinium Museum of Cirencester is well known for its rich Roman collection. Roman name of the town Cirencester was Corinium, which is thought to be linked with old British tribe of Dobunni. Cirencester is linked with Itzehoe, Germany.

Education

Cirencester and its surrounding area have various primary schools and two secondary schools . Cirencester also has an independent school that serve 3-18 year age group students, Rendcomb College. This town used to have a 500-year-old Grammar School which was joined with secondary modern in 1966 to form Cirencester Deer Park School. Cirencester College was created in 1991. It took over the folloing three:

  • Cirencester Kingshill School
  • Cirencester Deer Park
  • Cirencester Site of Stroud College. 

It is situated on the Stroud Road, Deer Park School. This town hosted Preparatory School named Oakley Hall until 1994. It was closed in 1994 shortly after the R F B Letts retired who led the school since 1962. Housing now occupies grounds of the school.

History

In 1908 Bingham Hall was established. In 1912 in Cirencester first Council houses were built. Much more has been constructed between wars and after 1945. Inner ring road was constructed in Cirencester in the early 1970s. In 1974 new museum was opened in Cirencester. In 1975 new library was opened.In 1975, the  Cotswold Leisure Centre was opened to the public. In 1979 Brewery Arts Centre was opened. Some light industries moved to Cirencester during late 20th century. Now Tourism is the largest industry in Cirencester. Cirencester grew dramatically during the 20th century, and by 1971 this town had a population of 15000. Now, this city has a population of 19,000.

Show More
Locations Availability

ITIL® Managing Across the Lifecycle Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides

Does the course include exams?

All our classroom ITIL courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.