ITIL 4 Managing Professional
ITIL® 4 Managing Professional Courses equip experienced professionals with the practical and technical knowledge to run successful IT-enabled services, teams, and workflows. This advanced level focuses on core service management activities and key concepts like value streams, practices, and collaboration.
Browse Courses
ITIL 4 Specialist Create, Deliver and Support (CDS)
Duration: 2 Days
ITIL® 4 Specialist: Drive Stakeholder Value (DSV)
Duration: 2 Days
ITIL 4 Strategist: Direct, Plan and Improve
Duration: 2 Days
ITIL® 4 Specialist: High Velocity IT Training
Duration: 2 Days
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
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- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
- Buxton
- Corby
- Derby
- Hinckley
- Leicester
- Lincoln
- Northampton
- Nottingham
- Birmingham
- Burton Upon Trent
- Coventry
- Solihull
- Stoke-on-Trent
- Warwick
- Wolverhampton
- Worcester
- Darlington
- Middlesbrough
- Newcastle
- Sunderland
- Carlisle
- Doncaster
- Harrogate
- Kingston upon Hull
- Leeds
- Sheffield
- Wakefield
- York
- Teesside
- Bath
- Bristol
- Cirencester
- Exeter
- Gloucester
- Plymouth
- Swindon
- Bournemouth
- Poole
- Brighton
- Canterbury
- Chatham
- Chichester
- Maidstone
- Portsmouth
- Southampton
- Tonbridge
- Jersey
- Bedford
- Luton
- Watford
- Bromley
- London
- Bracknell
- Milton Keynes
- Fleet
- Guildford
- High Wycombe
- Oxford
- Reading
- Slough
- Windsor Town
- Wokingham
- Gatwick
- Virtuals
- Heathrow
- Cambridge
- Chelmsford
- Colchester
- Ipswich
- Norwich
- Peterborough
- Bolton
- Chester
- Chorley
- Crewe
- Liverpool
- Manchester
- Preston
- Warrington
- Aberdeen
- Dundee
- Dunfermline
- Edinburgh
- Glasgow
- Inverness
- Cardiff
- Swansea
- Wrexham
- Belfast
- Dublin
Industries That Rely on ITIL®
- Information Technology (IT)
- Finance & Banking
- Healthcare
- Telecommunications
- Government & Public Sector
- Retail & E-Commerce
- Education & E-Learning
About Swansea
Swansea
Swansea is officially known as County of Swansea as well as City. It is coastal city and County in Wales. After Cardiff, it is the largest city in Wales. Swansea twenty-fifth largest city located in the United Kingdom. Swansea is situated within boundaries of ancient Welsh commote of Gwyr and Glamorgan. It is located on sandy south-west Wales Coast, area of County include Lliw uplands and Gower peninsula.
Swansea had a population of 241,300 in 2014. Last official census demonstrated that the combined population of Swansea was 462,000. This made it the second most populous local authority area in Wales after Cardiff. During the 19th century industrial heydey, Swansea was a major centre of copper and got the name ‘Copperopolis’.
History
Swansea had a population of 134,000 by 1901, and it continued to flourish rapidly during the 20th century. In 1911 Gynn Vivian Art Gallery was opened and in 1906 first council houses were built in Swansea. In the early 20th century the slums were being demolished. More slums were built after 1945 as well as various private houses also.
The new Guildhall came up in 1934 in Swansea. This city suffered severe damage due to bombing raids during Second World War. Around 387 people were and the city heart was destroyed. It was rebuilt in the 1960s.
During the beginning of 20th century, Swansea port continued to thrive. In 1909 Kings Dock was built. In 1920 Queen dock was established. At the beginning of the 20th-century tinplate industry was growing along with the steel and copper industries. These industries suffered depression in the 1930s, and there was much unemployment in Swansea.
During the Second World War, the economy of Swansea again increased and but after it, metal working industries were plunged. Coal mining was nowhere to be seen by the end of the 20th century. The Council built new industriesIn 1990 Plantasia was opened. In 1997 Parc Tawe Centre was extended and in 1990s Castle Square was redeveloped. Swansea was thriving in the 21st Century even. In 2005 National Waterfront Museum was opened. Now the population of Swansea is 239,000.
Economy
Technium Centre which is one of the first of new buildings established as part of SA1 development scheme at Swansea Docks. Swansea was developed as a centre for mining and metals, especially copper industry from starting of the 18th century. The industry saw its height in the 1880s when 60% of copper ores imported to Britain were smelted in Lower Swansea Valley. By the end of Second World War, these industries declined. Around 105,500 people work in the City and County of Swansea. 90% are employed in service sectors with high shares. Other occupations include professional, sales/customer, service occupations and administrative/secretarial. DVLA headquarters based in Morriston is also located in Swansea, and it employs around 6000 people in the city. Other major businesses in Swansea include Virgin Media, Admiral Group, v, HSBC, and Amazon.co.uk. Virgin Atlantic has its largest worldwide contact centre in Swansea. It includes services such as customer relations, baggage claims, reservations and sales.
ITIL® Training & Certification
Topic Introduction
ITIL® 4 Managing Professional Courses are designed for delegates with foundational knowledge and want to gain practical and technical skills to lead IT-enabled services, teams, and digital workflows within an organisation.The ITIL® 4 Managing Professional Certification includes four modules integrating core service management practices, value streams, and digital transformation. These courses include Create, Deliver & Support; Drive Stakeholder Value; High Velocity IT; and Direct, Plan & Improve. Completing these courses demonstrates your readiness to manage modern IT services with agility and effectiveness.This certification is ideal for IT service managers, practitioners, and professionals working in roles across the service value chain. It equips you with the expertise required to align IT operations with evolving business goals and to adopt a collaborative, end-to-end operating model.
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Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.
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Top ITIL® Roles Leading Operational Excellence
- Oversees end-to-end service delivery aligned with ITIL best practices.
- Ensures consistent performance and continual improvement of IT Services.
- Bridges business goals and IT operations for maximum service value.
- Controls and coordinates all ITIL-defined change processes.
- Minimises service disruptions while implementing critical IT changes.
- Ensures risk assessment and stakeholder communication during transitions.
- Manages incident lifecycles to restore services quickly and efficiently.
- Reduces downtime by applying ITIL frameworks to real-time issues.
- Enhances user satisfaction through structured incident resolution.













Virtual Classroom Training
Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.
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Frequently Asked Questions?
The ITIL® 4 Managing Professional Certification is an advanced qualification that builds on the ITIL® Foundation. It focuses on the practical and technical aspects of running successful IT-enabled services, teams, and workflows.
This certification is ideal for IT Practitioners, Service Managers, and professionals involved in technology-enabled service delivery and digital transformation initiatives.
Yes, delegates must have completed the ITIL® 4 Foundation Certification and passed all four modules: Create, Deliver & Support; Drive Stakeholder Value; High-Velocity IT; and Direct, Plan & Improve.
The certifications cover service management operations, stakeholder engagement, digital transformation, agile and lean working methods, governance, risk, and continual service improvement.
Absolutely. It is highly relevant for professionals in strategic and leadership positions who need to align IT services with business goals in dynamic environments.
Yes, it is a globally respected qualification backed by PeopleCert. It is recognised across industries as a benchmark for IT service leadership and digital capability.