UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must have completed ITIL Foundation, prior to enrolling on this course.

The course is intended for anybody who has completed ITIL® Foundation. Particularly to those who are involved in strategic activities in the Service Lifecycle; this includes CIOs, CTOs, IT managers, consultants, and supervisory staff.

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03 Course Overview

ITIL® Service Strategy

The ITIL® Service Strategy exam certifies knowledge of the Service Strategy stage of the lifecycle, including principles, processes, organisation, and governance. It is taken on the final day of training.

Details

  • Multiple choice
  • 8 questions
  • 90 minutes duration
  • Pass mark is 70%, 28/40
  • Closed book exam
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02 What will the delegates learn ?

  • Fully understand Service Strategy terms and concepts
  • Be able to interpret, analyse, and apply core Service Strategy principles and techniques
  • Prepare to take the ITIL® Service Strategy exam
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04 Course Content

  • Service Strategy
  • Defining Services and Market Spaces
  • Strategic Assessments
  • Financial Management
  • Service Portfolio Management
  • Demand Management
  • Driving Strategy Through the Lifecycle
  • Critical Success Factors and Risks
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Lifecycle - Service Strategy 23/10/2017 Tredegar
3 Days
£2495
ITIL® Service Lifecycle - Service Strategy 27/11/2017 Tredegar
3 Days
£2495
ITIL® Service Lifecycle - Service Strategy 02/01/2018 Tredegar
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 27/03/2018 Tredegar
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 03/04/2018 Tredegar
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 08/05/2018 Tredegar
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 29/05/2018 Tredegar
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 28/08/2018 Tredegar
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 27/12/2018 Tredegar
3 Days
£4499
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About Tredegar

Tredegar is a town and community situated on the banks of the Sirhowy River in the county borough of Blaenau Gwent, situated in SE Wales. Located within the boundaries of Monmouthshire, In South Wales, it became an early centre of the Industrial Revolution. The famous Tredegar Iron Works located in Richmond, Virginia, US was named in honour of the town.

Pre-industrialisation:

Tredegar established as a modern town due to the natural resources existing there in the Sirhowy Valley. Some of the Natural resources are as follows:

  • Iron ore
  • Power production from the fast-flowing Sirhowy River
  • Coal which used to produce coke
  • Wood which could be cut for buildings, pit props, and burnt for fuel

By the start of 1700, the upper Sirhowy Valley was a natural well-wooded valley, consists of a few farms and the small iron works where coal and iron ore naturally had occurred together.

Governance

Relations with the Labour Party

It has very strong relations with Labour MPs. The history of the Labour Movement and Party in the UK. It is also famous as a birthplace of Aneurin Bevan who introduces the British National Health Service and who in the 1920’s was involved in the management of Tredegar General Hospital. Neil Kinnock born here in 1942, who was a leader of the Labour Party starting from 1983 to 1992, and lived there in his early life, also attended Georgetown Infants and Junior Schools between of this town from 1947 and 1953.

Architecture

Bedwellty House

It is a Grade II listed house and gardens. Initially a "low thatched-roof cottage", the old house was renovated in the year 1809. The present Bedwellty House was constructed in 1818 as a home for Samuel Homfray, whose Coal and Iron Works were providing most of the jobs.

The surrounding 26-acre Victorian garden and park, designed initially as a Dutch garden around which one could walk or ride without being opposed by the gate, and fence, cover the Long Shelter, also a Grade II listed structure constructed for the Chartist Movement.

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Locations Availability

ITIL® Service Lifecycle - Service Strategy Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides

Does the course include exams?

All our classroom ITIL® courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.