Course code: IT2938
Duration: 3 Days*
Pass rate: 99%
You must have completed ITIL Foundation, prior to enrolling on this course.
The course is intended for anybody who has completed ITIL® Foundation. Particularly to those who are involved in strategic activities in the Service Lifecycle; this includes CIOs, CTOs, IT managers, consultants, and supervisory staff.
The ITIL® Service Strategy exam certifies knowledge of the Service Strategy stage of the lifecycle, including principles, processes, organisation, and governance. It is taken on the final day of training.
*After completing 2 days of classroom training and successfully passing your Foundation Exam, the third day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Solihull is the town located in the region of West Midlands of England. In 2011 census, it has estimated population of about 206,700. It is also one of the most wealthy regions outside the London. uSwitch quality of life index named Solihull the “best place to live” in the UK in November 2013.
The name of the Solihull is originated from the location of its parish church named as St Alphege on famous ‘soily’ hill. This church was constructed on a hill of stiff red marl that converted into the sticky mud in rainy weather.
The famous Solihull School established in the year 1560. St. Alphege dates from a similar period and is a huge example of Gothic church architecture. It is situated at the head of high street and is grade 1 listed building.
The Industrial Rebellion mainly approved Solihull by, and until the 20th century, Solihull sustained a small market town. World War II also approved Solihull by. Bordering Coventry. Birmingham was harshly injured by recurrent German violence attacks, but separately from some bouts on what is now the Land Rover plant, the airport and the local railway lines, Solihull bolted mainly complete.
In 1901, the populace of the city was just 7,500. This development was due to a quantity of factors comprising a large slum clearance agenda in Birmingham, the growth of the Rover car plant, the development of what was then Elmdon Airport into Birmingham International Airport and, possibly most knowingly, the proclamation of large areas of land for housing growth enticing inner relocation of new inhabitants from across the UK.
Training Locations at which ITIL® Service Lifecycle - Service Strategy is presently scheduled at:
What is ITIL®?
ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.
Does the course include exams?
All our classroom ITIL® courses include exams as part of the course.
What forms of payment do you accept?
We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
What are the hours of the course?
Training hours are approximately 9am – 5pm.
What is the latest date that I can sign up for the class?
You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.