UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must have completed ITIL Foundation, prior to enrolling on this course.

The course is intended for anybody who has completed ITIL® Foundation. Particularly to those who are involved in strategic activities in the Service Lifecycle; this includes CIOs, CTOs, IT managers, consultants, and supervisory staff.

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03 Course Overview

ITIL® Service Strategy

The ITIL® Service Strategy exam certifies knowledge of the Service Strategy stage of the lifecycle, including principles, processes, organisation, and governance. It is taken on the final day of training.

Details

  • Multiple choice
  • 8 questions
  • 90 minutes duration
  • Pass mark is 70%, 28/40
  • Closed book exam
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02 What will the delegates learn ?

  • Fully understand Service Strategy terms and concepts
  • Be able to interpret, analyse, and apply core Service Strategy principles and techniques
  • Prepare to take the ITIL® Service Strategy exam
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04 Course Content

  • Service Strategy
  • Defining Services and Market Spaces
  • Strategic Assessments
  • Financial Management
  • Service Portfolio Management
  • Demand Management
  • Driving Strategy Through the Lifecycle
  • Critical Success Factors and Risks
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Lifecycle - Service Strategy 23/10/2017 High Wycombe
3 Days
£2495
ITIL® Service Lifecycle - Service Strategy 27/11/2017 High Wycombe
3 Days
£2495
ITIL® Service Lifecycle - Service Strategy 02/01/2018 High Wycombe
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 27/03/2018 High Wycombe
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 03/04/2018 High Wycombe
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 08/05/2018 High Wycombe
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 29/05/2018 High Wycombe
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 28/08/2018 High Wycombe
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 27/12/2018 High Wycombe
3 Days
£4499
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About High Wycombe


High Wycombe is also known as Wycombe which is a large town located in Buckinghamshire, England. High Wycombe is 29 miles north-west of London Charing-cross. As of 2015, High Wycombe has a population of 124,475 making  it the second largest town in Buckinghamshire after Milton Keynes. The Urban area of High Wycombe, conurbation of which town is the most important part has a population of around 133,204.

In Wycombe District, High Wycombe is the unparished area. Civil Parish of Chepping Wycombe comprises urban area. It had a population of 14,455 according to 2001 census. This parish also represents older part of Chepping Wycombe located outside the borough of Wycombe. Wycombe is a combination of market and industrial town and also produce furniture. In High Street, there has been market held since the middle ages.

Education

Buckinghamshire has a particular education system based on the previous tripartite system. People in last year at primary school are known as an 11+ exam. A score of people in this exam shows whether they are accepted into grammar school or secondary modern school.

Wycombe is home to many Primary Schools. A list of these schools follows:

  •  Catchment area primary schools
  •  Beechview Junior School
  •  Ash Hill Combined School
  •  Booker Hill Combined School
  • Chepping view Combined School
  • Castlefield Combined School
  • Hamilton Academy
  • Kings Wood Combined School
  •  Hannah Ball School
  •  Marsh Infants School
  • Highworth Combined School and Nursery
  • High Wycombe Church of England Combined School
  • Oakridge Combined School
  • Millbrook Combined School The Disraeli Combined School and Children’s Centre
  • St Michael’s Catholic School

 

Secondary Schools in High Wycombe are :

  • Highcrest Academy
  • Cressex Community School
  • Royal Grammar School
  • Wycombe High School
  • John Hampden Grammar School
  • Royal Grammar School
  • St Michael’s Catholic School 
  • Sir William Ramsay School. 

Wycombe also has indeependent schools . For higher and further education college located near high Wycombe with campuses at Amersham and Chesham. The main campus of Buckinghamshire New University is also located in High Wycombe. Located in the centre of town on the former site of High Wycombe College of Art and Technology. It got its university charter in 2007 summer.

 

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Locations Availability

ITIL® Service Lifecycle - Service Strategy Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides

Does the course include exams?

All our classroom ITIL® courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.