UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must have completed ITIL Foundation, prior to enrolling on this course.

The course is intended for anybody who has completed ITIL® Foundation. Particularly to those who are involved in strategic activities in the Service Lifecycle; this includes CIOs, CTOs, IT managers, consultants, and supervisory staff.

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03 Course Overview

ITIL® Service Strategy

The ITIL® Service Strategy exam certifies knowledge of the Service Strategy stage of the lifecycle, including principles, processes, organisation, and governance. It is taken on the final day of training.

Details

  • Multiple choice
  • 8 questions
  • 90 minutes duration
  • Pass mark is 70%, 28/40
  • Closed book exam
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02 What will the delegates learn ?

  • Fully understand Service Strategy terms and concepts
  • Be able to interpret, analyse, and apply core Service Strategy principles and techniques
  • Prepare to take the ITIL® Service Strategy exam
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04 Course Content

  • Service Strategy
  • Defining Services and Market Spaces
  • Strategic Assessments
  • Financial Management
  • Service Portfolio Management
  • Demand Management
  • Driving Strategy Through the Lifecycle
  • Critical Success Factors and Risks
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Lifecycle - Service Strategy 28/08/2017 Bolton
3 Days
£2145
ITIL® Service Lifecycle - Service Strategy 04/09/2017 Bolton
3 Days
£2145
ITIL® Service Lifecycle - Service Strategy 25/09/2017 Bolton
3 Days
£2145
ITIL® Service Lifecycle - Service Strategy 23/10/2017 Bolton
3 Days
£2145
ITIL® Service Lifecycle - Service Strategy 27/11/2017 Bolton
3 Days
£2145
ITIL® Service Lifecycle - Service Strategy 01/01/2018 Bolton
3 Days
£2595
ITIL® Service Lifecycle - Service Strategy 01/01/2018 Bolton
3 Days
£2595
ITIL® Service Lifecycle - Service Strategy 01/01/2018 Bolton
3 Days
£2595
ITIL® Service Lifecycle - Service Strategy 01/01/2018 Bolton
3 Days
£2595
ITIL® Service Lifecycle - Service Strategy 01/01/2018 Bolton
3 Days
£2595
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About Bolton

Bolton

Bolton is located in Greater Manchester, North West England. In the 14th century, in Bolton textiles were produced since Flemish weavers settled in the area. It also introduced wool and cotton weaving tradition. Development  in this town coincided with textile manufacturing introduction during the industrial revolution. In the 19th century Bolton was progressing and at its peak in 1929. The 26 bleaching and dyeing works and 216 cotton mills made it the largest and most cotton spinning centres in the world. After First World War, British cotton industry declined and almost stopped by  1980s.

Bolton is 10 miles north-west of Manchester and close to West Pennine Moors. Bolton is enclosed by many smaller towns and villages. Together they form the Metropolitan Borough of Bolton. Bolton is the administrative centre. Bolton town has a population of 139,. Historically it was part of Lancashire, Bolton emerged as a smallsettlement in moorland known as Bolton le Moors.

Football Club of Bolton plays games at Macron Stadium. Amir Khan the World lightweight champion is born in this town. Cultural interests at Bolton include Octagon Theatre, Art Gallery and Bolton Museum. Art Gallery is one of the earliest public libraries developed after Public Libraries Act 1850.

Education

Bolton School, An independent day school was founded in 1524 next to parish church as a grammar school for boys. Later this school was merged with free grammar school in 1656, and free grammar school was founded shortly after 1641. In 1898 this shifted to its existing location on Chorley New Road. In 1913 this school was merged with Bolton’s Girls Day School. The Bolton Church Institute located near the parish church in 1855 was founded by Canon James Slade. Later school became Canon Slade School that was shifted to Bradshaw. Bolton College provides higher education throughout the whole Borough. Sixth form college Bolton Sixth Form College consists of Farnworth Campus and Town Centre Campus. Bolton Technical Innovation Centre  supports the schools by providing technical training to the students. Earlier, it was known as Bolton Institute of Higher Education, but in 2005 the University of Bolton gained its university status.

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Locations Availability

ITIL® Service Lifecycle - Service Strategy Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides

Does the course include exams?

All our classroom ITIL® courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.