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About Course Information
Master the practices to track, manage, and optimise configuration data across your IT services for better control and visibility.
The Learning Curve
The ITIL® 4 Practitioner: Deployment Management Course is designed to help professionals deliver new or changed services into live environments in a controlled and repeatable manner. It forms part of the ITIL® 4 Managing Professional stream and focuses on ensuring that deployments support business objectives without disrupting ongoing operations.
Led by experienced instructors, this course blends practical guidance with real-world examples to build operational readiness and delivery confidence. Learners will gain access to structured exercises and exam preparation support, culminating in the official ITIL® 4 Practitioner: Deployment Management certification exam.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability, online, anywhere.
There are no formal prerequisites for attending this ITIL® 4 Practitioner: Service Configuration Management Course but having a foundational knowledge of IT service management concepts, especially those related to ITIL®, is beneficial.
Module 1: Key Concepts of the Practice
Purpose of Practice
PSFs and Key Metrics of the Practice
Key Terms
Environment
Continuous Integration
Continuous Delivery
Continuous Deployment
Module 2: Processes of the Practice
Inputs and Outputs of the Processes
Key Activities of the Processes
Integrate the Practice in the Organisation’s Value Streams
Module 3: Roles and Competences of the Practice
Responsibilities of the Key Roles of the Practice
Deployment Manager
Deployment Practitioner
Module 4: Information and Technology Support and Enable the Practice
Tools Application
Apply the Recommendations on Automation
Module 5: Role of Partners and Suppliers in the Practice
Dependencies of the Practice on Third Parties
How Partners and Suppliers can Support the Practice?
Module 6: How ITIL® Capability Model can be Used to Develop the Practice?
How Capability Criteria Support the Practice Capability Development?
Module 7: Recommendations for the Practice Success
Grasp ITIL® Guiding Principles Supporting Deployment Management Success
Understand the purpose and scope of Deployment Management within the ITIL® 4 Framework
Learn how to plan, schedule, and control the movement of releases to live environments effectively
Apply governance and risk controls to ensure successful deployments with minimal disruption
Coordinate with stakeholders across development, operations, and business teams to streamline delivery
Integrate Deployment Management with Change Enablement, Release Management, and IT Asset Management
Course Highlights
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Duration: 1 Days
Corporate Training
Proven higher pass rates
Quicker Results
Save Travel Costs
Flexibility
Convenient
Take your exam at your home, office, or work when you are ready
Upcoming Batches
Lincoln(1 Days)
Fri 14 Aug 2026
Fri 14 Aug 2026
Lincoln(1 Days)
Fri 13 Nov 2026
Fri 13 Nov 2026
Northampton(1 Days)
Fri 8 May 2026
Fri 8 May 2026
Northampton(1 Days)
Fri 14 Aug 2026
Fri 14 Aug 2026
No virtual schedules available.
Lincoln( 1 days)
Fri 14 Aug 2026
Fri 14 Aug 2026
Lincoln( 1 days)
Fri 13 Nov 2026
Fri 13 Nov 2026
Northampton( 1 days)
Fri 8 May 2026
Fri 8 May 2026
Northampton( 1 days)
Fri 14 Aug 2026
Fri 14 Aug 2026
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What’s Included
Gain everything you need to succeed in your ITIL Certification journey, from expert instruction to Certification support and post-training access.
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Virtual Classroom Training
Virtual Classroom
You can join live classroom training (virtual) while staying at your home and feel safe.
More Affordable
An affordable way of learning while saving your travel and accommodation expenses.
Expert Instructor Support
A dedicated instructor will be assigned throughout the training, to guide for any issues.
More Convenient
A more convenient way of learning from any location with extra comfort.
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Frequently Asked Questions?
This course provides practical guidance on delivering new or changed services into live environments in a controlled and effective manner. It’s part of the ITIL® 4 Practice Manager track and focuses on enabling efficient and risk-aware deployments.
This course is ideal for IT professionals involved in deployment, release, DevOps, or service transition roles—such as Release Managers, IT Operations staff, Deployment Leads, and Technical Project Managers.
Before attending this ITIL® 4 Practitioner Deployment Management Training Course, learners must have completed the ITIL® 4 Foundation Certification Training Course.
Key topics include deployment planning, build validation, release packaging, deployment models, environment readiness, stakeholder coordination, and continual improvement of deployment practices.
Yes, it includes the official ITIL® 4 Practitioner: Deployment Management certification exam. The exam is delivered online and assesses your practical knowledge and application of deployment strategies.
Yes, it is accredited by PeopleCert and recognised worldwide as a benchmark for excellence in IT service deployment and transition management.
You will gain the ability to manage deployment workflows, reduce go-live risks, coordinate with teams across the service lifecycle, and improve delivery consistency and reliability.
It is one of several practice modules that form part of the ITIL® 4 Practice Manager track. When combined with additional practices and the shared ITIL® Practitioner exam, it helps earn the Practice Manager designation.
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