The ITIL® Continual Service Improvement Book
Continual Service Improvement is the fifth and final volume in the IT Infrastructure Library. It embraces service quality in the context of continual improvement and also deals with the service retirement scenario.
Concepts and issues covered by this book include business & technology drivers; business and organisational improvements (including finance); methods & tools; and other best practices.
Price - £85
THE ITIL DISCOUNTED PACKAGE (ALL 5 BOOKS)
The volumes retail individually at £85 (approx $160). However, all five can be obtained together for only £299 (approx $599), via the button here.Buy Now
PDF Book Downloads
Alternatively, the five volumes can be bought as PDF downloads for £351.33 (approx $699), via the button below:Buy Now