Back to
Topics
40% OFF Offer Ends Soon
Claim Now
About Course Information
Strengthen your organisation’s security posture by mastering ITIL® 4 best practices for managing information risk and resilience.
The Learning Curve
The ITIL® 4 Practitioner: Information Security Management Course is designed to equip IT professionals with practical tools and frameworks to manage confidentiality, integrity, and availability of data and services. As part of the ITIL® 4 Managing Professional stream, this course focuses on integrating security practices into the service value chain.
Led by accredited instructors, the course covers real-world applications of security governance, risk assessment, controls, and incident response. Learners will complete exercises and gain the knowledge needed to pass the official ITIL® 4 Practitioner: Information Security Management Certification exam, which is delivered online as part of the course.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability, online, anywhere.
Live Training
Training by Accredited ITIL® Experts
Practical Case Studies & Scenarios
Official ITIL® Exam Voucher
Digital Course Materials & Resources
Interactive Learning Portal
Module 1: Introduction to Information Security Management
Key Concepts of the Practice
Purpose
PSFs Key Metrics
Key Terms/Concepts
Module 2: Value Streams and Processes
Processes of The Practice
Inputs and Outputs
Key Activities
Know How to Integrate the Practice in the Organisation’s Value Stream
Module 3: Organisations and People
Roles and Competencies of the Practice
Responsibilities of The Key Roles
Know How to Position?
Module 4: Information and Technology
How Information and Technology Support and Enable the Practice
Explain the Tools Application
Apply the Recommendations on Automation
Module 5: Partners and Suppliers
Role of Partners and Suppliers in the Practice
Dependencies
How Partners and Suppliers Can Support?
Module 6: Information Security Management Capability Development
How the ITIL Capability Model Can Be Used to Develop the Practice?
Explain How Capability Criteria Support
Recommendations for the Practice Success
Information Security Management Success and How They are Supported by the ITIL Guiding Principles
Understand how Information Security Management (ISM) protects confidentiality, integrity, and availability within IT services
Implement and maintain effective ISM practices aligned with ITIL® 4 and organisational governance policies
Identify and assess security risks, apply mitigation controls, and manage security incidents
Align ISM with regulatory requirements, compliance frameworks, and risk management strategies
Foster a security-aware culture by integrating security practices across the service value chain
Course Highlights
-
Duration: 1 Days
Corporate Training
Empower your teams with ITIL® 4 Training aligned to your business goals. Enhance performance, drive efficiency, and scale IT capabilities across your organisation.
Upcoming Batches
Buxton(1 Days)
Mon 29 Dec 2025
Mon 29 Dec 2025
Corby(1 Days)
Mon 29 Dec 2025
Mon 29 Dec 2025
Derby(1 Days)
Mon 29 Dec 2025
Mon 29 Dec 2025
Hinckley(1 Days)
Mon 29 Dec 2025
Mon 29 Dec 2025
No schedules available.
Buxton( 1 days)
Mon 29 Dec 2025
Mon 29 Dec 2025
Corby( 1 days)
Mon 29 Dec 2025
Mon 29 Dec 2025
Derby( 1 days)
Mon 29 Dec 2025
Mon 29 Dec 2025
Hinckley( 1 days)
Mon 29 Dec 2025
Mon 29 Dec 2025
Trusted Across Globally
10,000+ Global Learners
Professionals across industries rely on us to advance their careers with confidence.
5,000+ Corporate Clients
Trusted by leading organisations to upskill teams, drive performance, and meet business goals.
40+ Industry-Leading ITIL® Courses
Covering IT, Service Management, Leadership, and more — all accredited and up to date.
190+ Countries & 490+ Locations
Seamless training delivery anywhere in the world — virtual or onsite.
What’s Included
Learn the basics of ITIL® and how to apply and adapt it to your business Learn the basics of ITIL® and how to apply and adapt it to your businessLearn the basics of ITIL® and how t
No data available
Virtual Classroom Training
Virtual Classroom
You can join live classroom training (virtual) while staying at your home and feel safe.
More Affordable
An affordable way of learning while saving your travel and accommodation expenses.
Expert Instructor Support
A dedicated instructor will be assigned throughout the training, to guide for any issues.
More Convenient
A more convenient way of learning from any location with extra comfort.
Not Sure Which Course Is Right for You? Let Our Experts Guide the Way
Do you have questions about Certifications or Training formats? Our experts are here to help you make the right choice for your career.
Frequently Asked Questions?
This course provides practical skills to establish and operate effective Information Security practices in line with ITIL® 4. As part of the Practice Manager stream, it focuses on embedding security into digital services and supporting organisational resilience.
The course is ideal for Information Security Managers, ITSM professionals, Compliance Officers, Risk Managers, and anyone responsible for protecting information assets within an IT environment.
To attend this ITIL® 4 Practitioner Information Security Management Course, candidates should possess a basic understanding of ITIL® 4 principles and have completed the ITIL® 4 Foundation Certification.
Key topics include ISM roles and responsibilities, policy and governance, risk assessment, access control, security incident response, integration with ITIL® practices, and continual improvement of security measures.
Yes, the course includes the official ITIL® 4 Practitioner: Information Security Management Certification exam. The exam is delivered online and includes scenario-based multiple-choice questions.
Yes, it is accredited by PeopleCert and recognised internationally as a benchmark for excellence in IT security management aligned with service management best practices.
It is one of several specialised modules in the ITIL® 4 Practice Manager stream. Completing this course alongside other practice modules and the Practitioner exam leads to the Practice Manager certification.
Related Courses
ITIL® Training Academy is a premier destination for ITIL® courses. From beginners to seasoned professionals, we offer expert-led training across all levels.
About ITIL®
Let’s Talk
Reach Out Anytime!
Our team is here to help you 24/7
Recent Posts :
ITIL® Courses on this website are offered by The Knowledge Academy, an Accredited Training Organisation (ATO) of PeopleCert. ITIL® is a registered trade mark of PeopleCert. All rights reserved
