Source of the ITIL® Sets:

The ITIL Service Transition Book


Information & Purchase Page
Buy All 5 ITIL Volumes


Information & Purchase Page
Other Volumes

Our dedicated section of Itil and ITSM books will be opened shortly.


This site is an affiliate of TSO, the actual publishers of the ITIL sets. Purchases of the above are directly from TSO, and the volumes are shipped directly from TSO.

The ITIL Service Design Book

Service Design is the second volume in the IT Infrastructure Library. This volume provides guidance on the development and maintenance of information technology policies, documents, and architectures for the design of IT ssrice solutions/processes. This includes a range of modeils, including outsourcing and insourcing.

Some of the concepts covered include: service design objectives; selecting the model; risk analysis; implementation; cost; and control & measurement.


£85 (Approx $160)

ISBN 0113310471







< Back to Home Page