About Course Information
This ITIL® 4 (MP) certification path is a bundle of five modules that are part of ITIL® 4. These five modules cover all fundamental concepts and terminology of the ITIL® Service Lifecycle and will help delegates understand how to reduce the cost of their service and how to enhance the quality of service delivery for customer satisfaction. Take your first step into the beneficial world of ITIL®.
The Learning Curve
This ITIL® 4 (MP) certification path is a bundle of five modules that are part of ITIL® 4. These five modules cover all fundamental concepts and terminology of the ITIL® Service Lifecycle and will help delegates understand how to reduce the cost of their service and how to enhance the quality of service delivery for customer satisfaction. Take your first step into the beneficial world of ITIL®.
Each module within the Managing Professional stream is designed to build practical knowledge and develop real-world capabilities for managing modern IT-enabled services. Delegates will learn to align IT operations with business goals, foster continual service improvement, and leverage frameworks like Agile, Lean, and DevOps to drive faster and more efficient outcomes.
Completing this certification path not only demonstrates professional excellence but also opens doors to leadership roles in IT service management. Whether you're an IT Manager, Consultant, or aspiring Leader, this path equips you with the advanced skills required to lead high-performing IT teams and deliver exceptional business value.
There are no formal prerequisites to begin this certification path. The journey starts with the ITIL® 4 Foundation module, which must be completed before progressing to the four advanced Managing Professional courses.
This ITIL® 4 (MP) Certification Path is a bundle of five modules that are part of ITIL 4®.
• ITIL® 4 Foundation Level
• ITIL® 4 Specialist Create, Deliver and Support (CDS)
• ITIL® 4 Specialist: Drive Stakeholder
• ITIL® 4 Specialist: High Velocity IT Training
• ITIL® 4 Strategist: Direct, Plan and Improve
Gain a comprehensive understanding of the ITIL® 4 framework, including its guiding principles, Service Value System (SVS), and practices
Integrate Agile, Lean, and DevOps concepts with ITIL® practices to improve service delivery speed, flexibility, and resilience
Develop the ability to manage end-to-end IT-enabled services across their full lifecycle for better business alignment
Enhance stakeholder satisfaction by designing value-driven customer journeys and fostering collaboration across teams
Build strategic capabilities to plan, direct, and continually improve services while managing risks and organisational change
Course Highlights
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Duration: Days
Corporate Training
Empower your teams with ITIL® 4 Training aligned to your business goals. Enhance performance, drive efficiency, and scale IT capabilities across your organisation.
Upcoming Batches
Buxton( Days)
Mon 7 Jul 2025
Sun 6 Jul 2025
Buxton( Days)
Mon 1 Sep 2025
Sun 31 Aug 2025
Buxton( Days)
Mon 3 Nov 2025
Sun 2 Nov 2025
Corby( Days)
Mon 7 Jul 2025
Sun 6 Jul 2025
No schedules available.
Buxton( days)
Mon 7 Jul 2025
Sun 6 Jul 2025
Buxton( days)
Mon 1 Sep 2025
Sun 31 Aug 2025
Buxton( days)
Mon 3 Nov 2025
Sun 2 Nov 2025
Corby( days)
Mon 7 Jul 2025
Sun 6 Jul 2025
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Learn the basics of ITIL® and how to apply and adapt it to your business Learn the basics of ITIL® and how to apply and adapt it to your businessLearn the basics of ITIL® and how t
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Frequently Asked Questions?
The ITIL® 4 Managing Professional path is a comprehensive certification stream comprising four advanced modules. It equips IT professionals with practical and technical knowledge to lead successful, modern IT-enabled services and teams.
This path is ideal for IT Managers, Service Desk Managers, IT Operations Leads, Process Owners, and professionals aiming to manage IT Services, Teams, and workflows in a digital enterprise environment.
Delegates must have completed the ITIL® 4 Foundation Certification. Each module in the Managing Professional stream can then be taken individually, culminating in the full MP designation upon completion of all four.
The ITIL® 4 Managing Professional path includes four modules: Create, Deliver and Support (CDS), Drive Stakeholder Value (DSV), High Velocity IT (HVIT), and Direct, Plan and Improve (DPI), covering service delivery, stakeholder engagement, digital agility, and strategic improvement.
Yes, each module comes with an official PeopleCert-accredited certification exam. Exams are taken online at a time convenient for the delegate after course completion.
Yes, the ITIL® 4 Managing Professional designation is globally recognised and respected across IT service management industries and organisations.
You will gain expertise in delivering high-velocity IT services, managing stakeholder relationships, integrating Agile/DevOps practices, and aligning IT with business strategy through planning and continual improvement.
Completing the Managing Professional track positions you as a leader in IT service management. It is a key step toward higher roles and can serve as a foundation for pursuing the ITIL® 4 Strategic Leader or Master designation.