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About Lincoln

Lincoln is a cathedral city. It is the county town of Lincolnshire, within the East Midlands of England. Lincoln's non-metropolitan district has a total population of 94,600. The 2011 census gave the whole urban area of Lincoln (which consist of Waddington and North Hykeham) a population of 130,200.

It was developed from the Roman town named as Lindum Colonia, which developed from an Iron Age settlement. Major landmarks of Lincoln is Lincoln Cathedral. It is a famous example of English Gothic architecture. Lincoln Castle is an 11th-century Norman castle. The city is also home to the Bishop Grosseteste University and the University of Lincoln.

Earliest history:

The origins of Lincoln can be traced to the remains of an Iron Age settlement of round wooden dwellings. It  (which discovered in 1972 by archaeologists) have been dated to the 1st century BC. This settlement was constructed by a deep pool (the modern Brayford Pool) in the River Witham at the foot of a large hill. Later here Normans had constructed Lincoln Castle and Lincoln Cathedral.

Medieval town

During the Anarchy, in the year 1141 Lincoln was the site of a battle between King Stephen and the militaries of Empress Matilda, led by her half-brother Robert. After brutal fighting on the city's streets, Stephen's forces were conquered. Stephen was nabbed and then taken to Bristol.

By 1150, Lincoln was one of the richest towns in England. The basis of the economy was wool cloth, which was used to export to Flanders. In 1130 Lincoln weavers had set up a guild to produce Lincoln Cloth, particularly the fine dyed 'green' and 'Scarlet'. The reputation of this was later improved by Robin Hood wearing woollens of Lincoln green.

ITIL® Training & Certification

Topic Introduction

ITIL® 4 Extension Modules are designed for delegates to deepen their understanding of how ITIL® can be applied to specific organisational needs such as cloud adoption, sustainable practices, stakeholder engagement, and asset optimisation. These modules are suitable for IT professionals looking to specialise in areas critical to digital service management and value co-creation. Each course enhances your ITIL® knowledge and supports practical implementation in your organisation. The Extension Modules build upon the foundation concepts and help drive measurable business impact through focused application. The ITIL® 4 Extension Modules cover key areas of modern IT service management. These include Acquiring and Managing Cloud Services, Sustainability in Digital and IT, Business Relationship Management, and IT Asset Management. Each module equips delegates with specialised skills to manage cloud environments, embed sustainable practices, strengthen stakeholder engagement, and optimise asset value. Together, they support strategic service delivery aligned with ITIL® best practices.

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Our Learning Delivery Options

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Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

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Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

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Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

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Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

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Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management
  • Oversees end-to-end service delivery aligned with ITIL best practices.
  • Ensures consistent performance and continual improvement of IT Services.
  • Bridges business goals and IT operations for maximum service value.
  • Controls and coordinates all ITIL-defined change processes.
  • Minimises service disruptions while implementing critical IT changes.
  • Ensures risk assessment and stakeholder communication during transitions.
  • Manages incident lifecycles to restore services quickly and efficiently.
  • Reduces downtime by applying ITIL frameworks to real-time issues.
  • Enhances user satisfaction through structured incident resolution.
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Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

You can join live classroom training (virtual) while staying at home and feeling safe.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

The Extension Modules are advanced certifications that explore specific ITIL® topics such as cloud services, sustainability, business relationships, and asset management, allowing learners to apply ITIL in targeted areas. 

These courses are ideal for IT professionals, service managers, and specialists who want to expand their expertise beyond the Foundation level and apply ITIL® principles in real-world digital environments. 

Yes, delegates must have completed the ITIL® 4 Foundation Certification before taking any of the ITIL® 4 Extension Modules.

Depending on the module, topics include cloud service acquisition, digital sustainability, stakeholder relationship strategies, and IT asset lifecycle management; all aligned with the ITIL® framework. 

bsolutely. While technical knowledge can help, these courses are valuable for service owners, analysts, consultants, and managers responsible for strategic service improvement. 

Yes, these certifications are globally recognised and reflect advanced specialisation in key areas of IT service management. They are respected by employers across multiple industries. 

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