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About Edinburgh

Edinburgh is one of the 32 council areas of Scotland and also its capital. Edinburgh is situated in Lothian on Forth’s Southern firth shore. Known as the capital of Scotland since the 15th century, Edinburgh is home to Scottish Parliament and also monarchy seat in Scotland. Historically this city was part of Midlothian city had been a centre of education particularly Scots Law, Medicine, Literature, Sciences and Engineering. Scotland is the second largest financial centre in the United Kingdom. The city has historical, cultural attractions have made it UK’s second most tourist destination after London. It attracts over one million visitors every year.

It is the second most populated city in Scotland. According to 2016 estimate, official population of Edinburgh was 464,990 and 507,170 for local authority area and city region it was 1,339,380 as of 2014. Edinburgh located at the core of Edinburgh and in South Eastern part of Scotland.

Edinburgh is also the venue of General Assembly of Church of Scotland. Various national institutions including National Museum of Scotland, National Library of Scotland and Scottish National Gallery. The popular University of Edinburgh was established in the year 1582. It is also well-known for Edinburgh International Festival. Various historical places are located at Edinburgh like Edinburgh Castle, Churches of St Giles, Greyfriars, Holyrood Palace, Canongate and Extensive Georgian New town established in the 18th century. It’s Old and New town together are registered in World Heritage Site of UNESCO.

Economy

Head office of Bank of Scotland is located in Central Edinburgh. Edinburgh has the strongest economy out of any city in the United Kingdom outside London. It has the maximum percentage of professionals in the United Kingdom with 43% citizens holding a degree. Edinburgh is most competitive city located in the United Kingdom. Edinburgh has highest gross value out of any city in the UK outside London measuring Euro 57,594 in 2010. Edinburgh has been named European Best Large City of Future for Foreign Direct Investment Strategy and Foreign Direct Investment in Financial Times Magazine awards 2012/2013.

In the 19th century, It’s economy was well-known for brewing, publishing and banking. Now the economy of Edinburgh’s is based on scientific research, higher education, tourism and financial services. Unemployment in Edinburgh was low at 3.6% in March 2010, and it remained below the average of 4.5%. Edinburgh is the most visited city in the UK after London.

Banking is the primary sector in Edinburgh economy for over 300 years, Scottish Parliament acts established a bank of Scotland in 1695. Now the financial services industry have particularly high insurance and investment sectors. Edinburgh is home to Bank of Scotland, Sainsbury’s Bank, Tesco Bank, TSB Bank and Virgin Money headquarters.

Tourism is also playing an important role in the economy of this city. As World Heritage Sites like Edinburgh Castle, Palace of Holy Roodhouse, Old and new towns are located here. Every year Edinburgh’s festival attracts 4.4 million visitors, and it generates around Euro 100 million for the local economy.

ITIL® Training & Certification

Topic Introduction

ITIL® 4 Extension Modules are designed for delegates to deepen their understanding of how ITIL® can be applied to specific organisational needs such as cloud adoption, sustainable practices, stakeholder engagement, and asset optimisation. These modules are suitable for IT professionals looking to specialise in areas critical to digital service management and value co-creation. Each course enhances your ITIL® knowledge and supports practical implementation in your organisation. The Extension Modules build upon the foundation concepts and help drive measurable business impact through focused application. The ITIL® 4 Extension Modules cover key areas of modern IT service management. These include Acquiring and Managing Cloud Services, Sustainability in Digital and IT, Business Relationship Management, and IT Asset Management. Each module equips delegates with specialised skills to manage cloud environments, embed sustainable practices, strengthen stakeholder engagement, and optimise asset value. Together, they support strategic service delivery aligned with ITIL® best practices.

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Our Learning Delivery Options

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Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

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Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

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Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

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Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

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Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management
  • Oversees end-to-end service delivery aligned with ITIL best practices.
  • Ensures consistent performance and continual improvement of IT Services.
  • Bridges business goals and IT operations for maximum service value.
  • Controls and coordinates all ITIL-defined change processes.
  • Minimises service disruptions while implementing critical IT changes.
  • Ensures risk assessment and stakeholder communication during transitions.
  • Manages incident lifecycles to restore services quickly and efficiently.
  • Reduces downtime by applying ITIL frameworks to real-time issues.
  • Enhances user satisfaction through structured incident resolution.
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Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

You can join live classroom training (virtual) while staying at home and feeling safe.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

The Extension Modules are advanced certifications that explore specific ITIL® topics such as cloud services, sustainability, business relationships, and asset management, allowing learners to apply ITIL in targeted areas. 

These courses are ideal for IT professionals, service managers, and specialists who want to expand their expertise beyond the Foundation level and apply ITIL® principles in real-world digital environments. 

Yes, delegates must have completed the ITIL® 4 Foundation Certification before taking any of the ITIL® 4 Extension Modules.

Depending on the module, topics include cloud service acquisition, digital sustainability, stakeholder relationship strategies, and IT asset lifecycle management; all aligned with the ITIL® framework. 

bsolutely. While technical knowledge can help, these courses are valuable for service owners, analysts, consultants, and managers responsible for strategic service improvement. 

Yes, these certifications are globally recognised and reflect advanced specialisation in key areas of IT service management. They are respected by employers across multiple industries. 

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