ITIL®4 Extension Modules course

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Industries That Rely on ITIL®

Information Technology (IT)
Finance & Banking
Healthcare
Telecommunications
Government & Public Sector
Retail & E-Commerce
Education & E-Learning

About Cardiff

Cardiff

Cardiff is the capital city of Wales located in United Kingdom of Northern Ireland. Wales was referred as Principality of England. Later the governance of the country is divided between the UK Parliament, England and Welsh National Assembly. During the beginning of 20th century, docks contributed to city’s massive growth. At one time Cardiff became the largest exporter of coal in the world. It is also 10th most favourite city visited by International Tourists.

History

Wales has a rich history. In 1950’s, Cardiff justified its nomination for becoming capital. Swansea, Llandrindod Wells, Caernarfon and Machynlleth were all in the race of becoming capital. Cardiff claimed to capital by its long history linked with coal. Cardiff also had a diverse population that consisted of many different ethnic groupings. The total investment and its work in Cardiff allowed it to flourish faster.

Cardiff reflects its status as capital as it has many assets. Cardiff 100 years of city status in 2005 as well as being declared as Capital of Wales in 2005. As of now, Cardiff is the most famous and youngest European capital city. Cardiff is a good place to visit and explore. The things for exploration are culture, western Britain, neighbouring Europe and heritage of Wales.

Many events are held in this city such as FA Cup, Olympic Football, Test cricket. Sci-Fi programs Torchwood and Doctor have filmed in this city as well as Welsh Drama called ‘Caerdydd’.

Railways and Ships exporting coal, iron and tin is now replaced by Cafes, Hotels, apartments and shops. Residents and visitors can get all kind of relaxation and entertainment here. Wildlife, in Cardiff, flourishes again in its cleaner waters.

ITIL® Training & Certification

Topic Introduction

Topic Introduction

ITIL® 4 Extension Modules are designed for delegates to deepen their understanding of how ITIL® can be applied to specific organisational needs such as cloud adoption, sustainable practices, stakeholder engagement, and asset optimisation. These modules are suitable for IT professionals looking to specialise in areas critical to digital service management and value co-creation. Each course enhances your ITIL® knowledge and supports practical implementation in your organisation. The Extension Modules build upon the foundation concepts and help drive measurable business impact through focused application. The ITIL® 4 Extension Modules cover key areas of modern IT service management. These include Acquiring and Managing Cloud Services, Sustainability in Digital and IT, Business Relationship Management, and IT Asset Management. Each module equips delegates with specialised skills to manage cloud environments, embed sustainable practices, strengthen stakeholder engagement, and optimise asset value. Together, they support strategic service delivery aligned with ITIL® best practices.

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Our Learning Delivery Options

Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

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Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management

Oversees end-to-end service delivery aligned with ITIL best practices.
Ensures consistent performance and continual improvement of IT Services.
Bridges business goals and IT operations for maximum service value.

Controls and coordinates all ITIL-defined change processes.
Minimises service disruptions while implementing critical IT changes.
Ensures risk assessment and stakeholder communication during transitions.

Manages incident lifecycles to restore services quickly and efficiently.
Reduces downtime by applying ITIL frameworks to real-time issues.
Enhances user satisfaction through structured incident resolution.

Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

Virtual Classroom

You can join live classroom training (virtual) while staying at home and feeling safe.

More Affordable

An affordable way of learning while saving your travel and accommodation expenses.

Expert Instructor Support

A dedicated instructor will be assigned throughout the training, to guide for any issues.

More Convenient

A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

What are the ITIL® 4 Extension Modules?

The Extension Modules are advanced certifications that explore specific ITIL® topics such as cloud services, sustainability, business relationships, and asset management, allowing learners to apply ITIL in targeted areas.

Who should take the ITIL® 4 Extension Modules?

These courses are ideal for IT professionals, service managers, and specialists who want to expand their expertise beyond the Foundation level and apply ITIL® principles in real-world digital environments.

Are there any prerequisites for these modules?

Yes, delegates must have completed the ITIL® 4 Foundation Certification before taking any of the ITIL® 4 Extension Modules.

What topics are covered in the ITIL® 4 Extension Modules?

Depending on the module, topics include cloud service acquisition, digital sustainability, stakeholder relationship strategies, and IT asset lifecycle management; all aligned with the ITIL® framework.

Are these courses suitable for non-technical professionals?

bsolutely. While technical knowledge can help, these courses are valuable for service owners, analysts, consultants, and managers responsible for strategic service improvement.

Are ITIL® 4 Extension Module Certifications recognised globally?

Yes, these certifications are globally recognised and reflect advanced specialisation in key areas of IT service management. They are respected by employers across multiple industries.

ITIL®4 Extension Modules

About Cardiff