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About Wakefield

Wakefield is located in West Yorkshire ,on the River Calder. Most probably, the name derives from the open fields that belonged to someone called “Waca”. Another theory suggests that it could also be from the Old English “wacu” meaning “wake” and “feld” meaning “field”.

Landmarks

The Wakefield Cathedral is the most notable milestone in Wakefield has the tallest spire in Yorkshire measuring 247 feet. Some of the other landmarks in Wakefield are

  • The Grade II* Neoclassical Crown Court of 1810, 
  • Wakefield Town Hall designed by T.W. Collcutt and opened in 1880
  • St John's Church and Square
  • St John's North and South Parade.
  • The Queen Anne Style County Hall

Wakefield is also home to some ancient memorials such as the old Wakefield Bridge and Lawe Hill. The Sandal Castle is another memorial in Wakefield. One of the known structures in Wakefield is the 95-arch railway viaduct.  It used around 800,000,000 bricks in its construction in the 1860s. At its northern end is a 80-foot wide bridge over Westgate. The southern end has a 163-foot iron bridge crossing the River Calder.

 People

George Gissing, a novelist, was born in Wakefield in 1857. He spent his childhood in Thompson's Yard which is now maintained by The Gissing Trust. Other known people from Wakefield include sculptor Barbara Hepworth , David Storey  and David Hope. David Storey wrote This Sporting Life in 1960 which was later turned into a film in 1963. It  was mainly shot on location in Wakefield. David Hope, born in 1940 in Wakefield, was Archbishop of York between 1985 and 1991.

Sister Cities

  • Alfeld, Germany
  • Belgorod, Russia
  • Castres, France
  • CAstrop-Rauxel,Germany
  • Girona, Spain
  • Henin-Beaumont, France
  • Herne, Germany
  • Konin, Poland

ITIL® Training & Certification

Topic Introduction

ITIL® Practitioner Level Courses are designed to deepen your understanding of ITIL® concepts and demonstrate how to apply them effectively within a real-world business context. This level focuses on the practical application of the ITIL® framework to drive service improvement and maximise value.The ITIL® Practitioner Course bridges the gap between theory and practice. It offers essential guidance on “how to” adopt and adapt ITIL® for your organisation. With a strong emphasis on continual service improvement (CSI), organisational change management, and effective communication, this course prepares you to implement sustainable ITSM improvements. It includes expert-led training, official courseware, practical toolkits, and assessments to earn the ITIL® Practitioner Certification.The ITIL® Foundation Course is a prerequisite for becoming an ITIL® Practitioner and must be completed before pursuing practitioner-level training. Foundation introduces the core principles, while Practitioner empowers you to apply them confidently in your role. 

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Our Learning Delivery Options

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Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

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Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

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Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

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Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

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Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management
  • Oversees end-to-end service delivery aligned with ITIL best practices.
  • Ensures consistent performance and continual improvement of IT Services.
  • Bridges business goals and IT operations for maximum service value.
  • Controls and coordinates all ITIL-defined change processes.
  • Minimises service disruptions while implementing critical IT changes.
  • Ensures risk assessment and stakeholder communication during transitions.
  • Manages incident lifecycles to restore services quickly and efficiently.
  • Reduces downtime by applying ITIL frameworks to real-time issues.
  • Enhances user satisfaction through structured incident resolution.
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Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

You can join live classroom training (virtual) while staying at home and feeling safe.
An affordable way of learning while saving your travel and accommodation expenses.
A dedicated instructor will be assigned throughout the training, to guide for any issues.
A more convenient way of learning from any location with extra comfort.

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To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

The ITIL® Practitioner Course builds on the Foundation level by focusing on the practical application of ITIL® concepts. It provides essential guidance on adopting and adapting the ITIL® framework to drive continual service improvement within organisations.

This course is ideal for IT Professionals, Service Managers, Project Managers, and Change Agents who are responsible for managing or improving IT services and want to implement ITIL® best practices effectively.

Yes, delegates must hold the ITIL® Foundation Certification before taking the Practitioner Course, as it builds on the knowledge and principles introduced at the Foundation level.

The course covers organisational change management, communication, measurement and metrics, continual service improvement (CSI), and key tools and techniques for applying ITIL® practices in real-world scenarios.

Absolutely. It is designed for professionals who want to implement ITIL® practically and improve service quality, efficiency, and alignment with business goals in their day-to-day roles.

Yes, the ITIL® Practitioner Certification is globally recognised and demonstrates a professional’s ability to implement and tailor ITIL® practices for maximum business value.

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