ITIL® Practitioner Level Training Course

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Education & E-Learning

About Bolton

Bolton

Bolton is located in Greater Manchester, North West England. In the 14th century, in Bolton textiles were produced since Flemish weavers settled in the area. It also introduced wool and cotton weaving tradition. Development in this town coincided with textile manufacturing introduction during the industrial revolution. In the 19th century Bolton was progressing and at its peak in 1929. The 26 bleaching and dyeing works and 216 cotton mills made it the largest and most cotton spinning centres in the world. After First World War, British cotton industry declined and almost stopped by 1980s.

Bolton is 10 miles north-west of Manchester and close to West Pennine Moors. Bolton is enclosed by many smaller towns and villages. Together they form the Metropolitan Borough of Bolton. Bolton is the administrative centre. Bolton town has a population of 139,. Historically it was part of Lancashire, Bolton emerged as a smallsettlement in moorland known as Bolton le Moors.

Football Club of Bolton plays games at Macron Stadium. Amir Khan the World lightweight champion is born in this town. Cultural interests at Bolton include Octagon Theatre, Art Gallery and Bolton Museum. Art Gallery is one of the earliest public libraries developed after Public Libraries Act 1850.

Education

Bolton School, An independent day school was founded in 1524 next to parish church as a grammar school for boys. Later this school was merged with free grammar school in 1656, and free grammar school was founded shortly after 1641. In 1898 this shifted to its existing location on Chorley New Road. In 1913 this school was merged with Bolton’s Girls Day School. The Bolton Church Institute located near the parish church in 1855 was founded by Canon James Slade. Later school became Canon Slade School that was shifted to Bradshaw. Bolton College provides higher education throughout the whole Borough. Sixth form college Bolton Sixth Form College consists of Farnworth Campus and Town Centre Campus. Bolton Technical Innovation Centre supports the schools by providing technical training to the students. Earlier, it was known as Bolton Institute of Higher Education, but in 2005 the University of Bolton gained its university status.

ITIL® Training & Certification

Topic Introduction

Topic Introduction

ITIL® Practitioner Level Courses are designed to deepen your understanding of ITIL® concepts and demonstrate how to apply them effectively within a real-world business context. This level focuses on the practical application of the ITIL® framework to drive service improvement and maximise value.The ITIL® Practitioner Course bridges the gap between theory and practice. It offers essential guidance on “how to” adopt and adapt ITIL® for your organisation. With a strong emphasis on continual service improvement (CSI), organisational change management, and effective communication, this course prepares you to implement sustainable ITSM improvements. It includes expert-led training, official courseware, practical toolkits, and assessments to earn the ITIL® Practitioner Certification.The ITIL® Foundation Course is a prerequisite for becoming an ITIL® Practitioner and must be completed before pursuing practitioner-level training. Foundation introduces the core principles, while Practitioner empowers you to apply them confidently in your role.

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Our Learning Delivery Options

Classroom Training

Learn in a traditional face-to-face setting at one of our global training centres. Classroom training offers a focused environment, peer interaction, and direct access to expert trainers, ideal for immersive, distraction-free learning.

Online Instructor-Led Training

Join live virtual classrooms led by industry experts. Our online instructor-led training blends real-time interaction, expert guidance, and structured learning to deliver the classroom experience wherever you are. Ideal for professionals seeking flexibility without compromising quality.

Online Self-Paced Training

Train on your own terms with 24/7 access to expert-developed course materials. Online self-paced learning is perfect for busy professionals who want the freedom to study anytime, anywhere, at their own pace.

Onsite Training

Upskill your team with onsite training delivered at your location. Our expert instructors bring tailored course content to your workplace, helping reduce travel costs and align training with your organisational goals.

Need Help Choosing the Right Delivery Format?

Whether you're comparing online vs classroom options or planning onsite training for your team, our ITIL® experts will guide you to the best fit. Get personalised advice now.

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Top ITIL® Roles Leading Operational Excellence

Powering the Future of IT Service Management

Oversees end-to-end service delivery aligned with ITIL best practices.
Ensures consistent performance and continual improvement of IT Services.
Bridges business goals and IT operations for maximum service value.

Controls and coordinates all ITIL-defined change processes.
Minimises service disruptions while implementing critical IT changes.
Ensures risk assessment and stakeholder communication during transitions.

Manages incident lifecycles to restore services quickly and efficiently.
Reduces downtime by applying ITIL frameworks to real-time issues.
Enhances user satisfaction through structured incident resolution.

Virtual Classroom Training

Join live, expert-led virtual classrooms that offer dedicated instructor support, enhanced convenience, and significant savings on travel and accommodation. Perfect for professionals seeking real-world skills without disrupting their work schedule.

Virtual Classroom

You can join live classroom training (virtual) while staying at home and feeling safe.

More Affordable

An affordable way of learning while saving your travel and accommodation expenses.

Expert Instructor Support

A dedicated instructor will be assigned throughout the training, to guide for any issues.

More Convenient

A more convenient way of learning from any location with extra comfort.

Let’s Build a Tailored Training Solution for Your Team

To discuss bespoke corporate training courses, share your business goals using the form. From small teams to enterprise rollouts, we’ll help you upskill your workforce effectively.

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Frequently Asked Questions?

What is the ITIL® Practitioner Level Course?

The ITIL® Practitioner Course builds on the Foundation level by focusing on the practical application of ITIL® concepts. It provides essential guidance on adopting and adapting the ITIL® framework to drive continual service improvement within organisations.

Who should take the ITIL® Practitioner Course?

This course is ideal for IT Professionals, Service Managers, Project Managers, and Change Agents who are responsible for managing or improving IT services and want to implement ITIL® best practices effectively.

Are there any prerequisites for the ITIL® Practitioner Course?

Yes, delegates must hold the ITIL® Foundation Certification before taking the Practitioner Course, as it builds on the knowledge and principles introduced at the Foundation level.

What topics are covered in the ITIL® Practitioner Course?

The course covers organisational change management, communication, measurement and metrics, continual service improvement (CSI), and key tools and techniques for applying ITIL® practices in real-world scenarios.

Is the ITIL® Practitioner Course suitable for hands-on roles?

Absolutely. It is designed for professionals who want to implement ITIL® practically and improve service quality, efficiency, and alignment with business goals in their day-to-day roles.

Is the ITIL® Practitioner Certification recognised globally?

Yes, the ITIL® Practitioner Certification is globally recognised and demonstrates a professional’s ability to implement and tailor ITIL® practices for maximum business value.

ITIL® Practitioner Level

About Bolton