UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You will need to pass the ITIL® Foundation exam

The course is intended for anybody who has completed ITIL® Foundation. It will be particularly useful to those requiring knowledge of service transition practices, including IT professionals, business managers, business process owners and anyone else involved in an organisation which has adopted or is looking to adopt ITIL®.

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02 Course Overview

ITIL® Service Transition

The ITIL® Service Transition exam validates knowledge of the Service Transition stage of the lifecycle, including core activities and techniques.

Details

  • Multiple choice
  • 8 questions
  • 90 minutes' duration
  • Pass mark is 70%, 28/40
  • Closed book exam
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03 What will the delegates learn ?

  • Understand Service Transition principles
  • Learn how to manage, control and organise Service Transition
  • Coordinate Service Transition technology related activities
  • Analyse, select and justify implementation approaches, challenges, critical success factors and risks
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04 Course Content

  • Introduction to Service Transition
  • Service Transition Processes
  • Service Transition Processes
  • Service Transition Related Activities
  • Service Operation
  • Service Transition Principles
  • Service Transition Related Activities
  • Service Design
  • Service Transition
  • Service Operation
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Lifecycle - Service Transition 27/12/2018 Wakefield
3 Days
£995
ITIL® Service Lifecycle - Service Transition 16/04/2019 Wakefield
3 Days
£995
ITIL® Service Lifecycle - Service Transition 23/04/2019 Wakefield
3 Days
£995
ITIL® Service Lifecycle - Service Transition 07/05/2019 Wakefield
3 Days
£995
ITIL® Service Lifecycle - Service Transition 28/05/2019 Wakefield
3 Days
£995
ITIL® Service Lifecycle - Service Transition 27/08/2019 Wakefield
3 Days
£995
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About Wakefield

Wakefield is located in West Yorkshire ,on the River Calder. Most probably, the name derives from the open fields that belonged to someone called “Waca”. Another theory suggests that it could also be from the Old English “wacu” meaning “wake” and “feld” meaning “field”.

Landmarks

The Wakefield Cathedral is the most notable milestone in Wakefield has the tallest spire in Yorkshire measuring 247 feet. Some of the other landmarks in Wakefield are

  • The Grade II* Neoclassical Crown Court of 1810, 
  • Wakefield Town Hall designed by T.W. Collcutt and opened in 1880
  • St John's Church and Square
  • St John's North and South Parade.
  • The Queen Anne Style County Hall

Wakefield is also home to some ancient memorials such as the old Wakefield Bridge and Lawe Hill. The Sandal Castle is another memorial in Wakefield. One of the known structures in Wakefield is the 95-arch railway viaduct.  It used around 800,000,000 bricks in its construction in the 1860s. At its northern end is a 80-foot wide bridge over Westgate. The southern end has a 163-foot iron bridge crossing the River Calder.

 People

George Gissing, a novelist, was born in Wakefield in 1857. He spent his childhood in Thompson's Yard which is now maintained by The Gissing Trust. Other known people from Wakefield include sculptor Barbara Hepworth , David Storey  and David Hope. David Storey wrote This Sporting Life in 1960 which was later turned into a film in 1963. It  was mainly shot on location in Wakefield. David Hope, born in 1940 in Wakefield, was Archbishop of York between 1985 and 1991.

Sister Cities

  • Alfeld, Germany
  • Belgorod, Russia
  • Castres, France
  • CAstrop-Rauxel,Germany
  • Girona, Spain
  • Henin-Beaumont, France
  • Herne, Germany
  • Konin, Poland
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Locations Availability

ITIL® Service Lifecycle - Service Transition Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.

Does the course include exams?

All our classroom ITIL® courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.

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