ITIL Release Control Validation Courses UK | ITIL.org.uk | Warrington
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must complete ITIL Foundation.

The course is intended for anybody who has completed ITIL® Foundation. It will be particularly useful to those requiring knowledge of RCV practices, including IT professionals, business managers, business process owners and anyone else involved in an organisation which has adopted or is looking to adopt ITIL®.

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03 Course Overview

ITIL® RSV

The ITIL® Release, Control and Validation exam validate knowledge of the application of industry practices in service management. The exam is multiple choice, has 8 questions and lasts 90 minutes. It is closed book and the pass mark is 28/40, or 70%.

Details

  • Multiple choice
  • 8 questions
  • 90 minutes' duration
  • Pass mark is 70%, 28/40
  • Closed book exam
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02 What will the delegates learn ?

  • Understand the Release, Control and Validation processes
  • Consider how RCV processes fit within the lifecycle
  • Consider the technology available for RCV
  • Identify and tackle issues faced when introducing and implementing RCV
  • Prepare for the ITIL® RCV Exam
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04 Course Content

  • Transition, Planning and Support
  • RCV Objectives
  • Service Asset and Configuration Management
  • Knowledge Management
  • Change Management
  • Release and Deployment
  • Service Validation and Testing
  • Change Evaluation
  • Request Fulfilment
  • Technology
  • Transition and Operation
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Release, Control and Validation (RCV) 28/08/2018 Warrington
5 Days
£1395
ITIL® Release, Control and Validation (RCV) 27/12/2018 Warrington
5 Days
£1395
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About Warrington

Warrington is a popular town and unitary authority area in Cheshire, England. It is situated on the banks of the River Mersey, 20 miles (nearly 32 km) east of Liverpool, and 20 miles (nearly 32 km) west of Manchester. In 2015 population was around 207,700, which is more than twice of 1968 when it became a New Town. It is the main town in the county of Cheshire.

The Romans founded Warrington at a major crossing place on the River Mersey. Saxons established a new settlement in Warrington. By the Middle Ages, Warrington had developed as a market town at the lowermost bridging point of the river. A local custom of textile and tool production dates from this time.

Early history                                                                                                 

Warrington has been a major crossing point on the River Mersey since time immemorial, and there was a Roman settlement at Wilderspool.  Local archaeological evidence shows that there were Bronze Age settlements also. In medieval times Warrington's significance was as a market town and linking point of the River Mersey.  The source of the modern town was located in the area around St Elphin's Church. It is now included in the Church Street Conservation Area, established while the main river crossing was via a ford about 1 km upriver of Warrington Bridge.

Demography

Population and ethnicity

At the 2011 census, Warrington had a total population of 202,200. Out of which 49.6% are male, and 50.4% are female. The average age is 38.06 years, which is somewhat below the local and national averages.

Besides English, according to the 2011 census, there were another 36 languages spoken by the 0.01% of people of Warrington aged 3 and above. Other languages spoken by more than 0.1% were Polish (0.88%), Urdu (0.14%), Slovak (0.21%), Latvian (0.12%) Non-Mandarin or Cantonese Chinese (0.12%) and Tagalog or Filipino (0.11%). There are almost 100 churches and two mosques. It also has a Sikh temple which is the only Sikh place of worship in Cheshire.

Tansport

Railways

The town has two main railway stations. Bank Quay is located on the main West Coast Main Line between Glasgow Central and London Euston and the Manchester Piccadilly to North Wales via Chester line. Central is located on the Liverpool to Manchester line (via Warrington and Widnes) with through services to the North East and East Anglia.

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Locations Availability

ITIL® Release, Control and Validation (RCV) Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.

Does the course include exams?

All our classroom ITIL courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.

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