UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must complete ITIL Foundation.

The course is intended for anybody who has completed ITIL® Foundation. It will be particularly useful to those requiring knowledge of RCV practices, including IT professionals, business managers, business process owners and anyone else involved in an organisation which has adopted or is looking to adopt ITIL®.

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03 Course Overview

ITIL® RSV

The ITIL® Release, Control and Validation exam validate knowledge of the application of industry practices in service management. The exam is multiple choice, has 8 questions and lasts 90 minutes. It is closed book and the pass mark is 28/40, or 70%.

Details

  • Multiple choice
  • 8 questions
  • 90 minutes' duration
  • Pass mark is 70%, 28/40
  • Closed book exam
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02 What will the delegates learn ?

  • Understand the Release, Control and Validation processes
  • Consider how RCV processes fit within the lifecycle
  • Consider the technology available for RCV
  • Identify and tackle issues faced when introducing and implementing RCV
  • Prepare for the ITIL® RCV Exam
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04 Course Content

  • Transition, Planning and Support
  • RCV Objectives
  • Service Asset and Configuration Management
  • Knowledge Management
  • Change Management
  • Release and Deployment
  • Service Validation and Testing
  • Change Evaluation
  • Request Fulfilment
  • Technology
  • Transition and Operation
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COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Capability - Release, Control & Validation 29/05/2018 Bracknell
5 Days
£6499
ITIL® Service Capability - Release, Control & Validation 28/08/2018 Bracknell
5 Days
£6499
ITIL® Service Capability - Release, Control & Validation 27/12/2018 Bracknell
5 Days
£6499
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About Bracknell

In Borough of Bracknell Forest in Berkshire, England, Bracknell is located. It is located 11 miles to Reading East, 9 miles to Maidenhead south, 10 miles south-west of Windsor, 16 miles Guildford north-west and 34 miles west of central London. Bracknell has a population of 77,256. It is located with German City of Leverkusen.

On east and south, Bracknell is surrounded by Swinley and Crowthrone Woods. The Urban area of Bracknell has absorbed different parts of many local outlying areas. Areas include Binfield, Winkfield and Warfield and it along with Binfield, a part of Greater London Urban Area as defined by ONS.

History

Bracknell got its new town status in 1949 after the Second World War. This site was a village with a small town in the civil parish of Warfield in Rural District Easthampstead.  For around 25000 people, the new city was planned. This city was intended to occupy about 1000 hectares of land around and in ‘Old Bracknell ‘. The area in the ‘ Old Bracknell ‘ is now held by Harmans Water, Bullbrook, Easthampstead and Priestwood. Existing town centre and industrial areas were retained with new industry to provide jobs. The church is in the heart of Bracknell neighbourhoods, a small parade of shops, community centre, pub and a primary school. The population of neighbourhood varied from 3000 to 9000. Plans include path for pedestrians. Ring road and separation of industrial areas from residential areas.

One of the sophisticated features of some of the estates is that streets only have names no titles – Crown Wood, Great Hollands and Birch Hill. There is no ‘Road’, ‘Avenue’, ‘ Street ‘, ‘ Frobisher’, ‘ Juniper’, ‘ Jevington’, ‘Jameston’, ‘ Jevington’. Residential streets are named in the alphabetical order in Wildridlings and Great Hollands with As through Ds Donnybrook in Hanworth, Js such as Jameston, Juniper and Jevington in Birch Hill.

Sports

Members of Hellenic Football League are Bracknell Town F.C. They play their home matches at Larges Lane. Bracknell Bees Ice Hockey Club who was Former National Champions now play in English Premier League. Bracknell Blazers are 2009 BBF- National League of Champions. Rugby, Bracknell RFC Hockey and Cricket team, are represented by this town. Bracknell town has large leisure centre that includes athletics facilities and swimming, and there is also Coral Reef Water Park, Bracknell Lawn Tennis Club, Downshire Gold Complex, Esporta and Royal County of Berkshire Club. John Nike Leisure Sports Complex houses a dry ski slope and an ice rink. Crown Estate Woodland is located at Look Out Discovery Centre. Various organisations exist in this area. These consist of Army Cadet Force and Air Training Corps and both are located at the same location, Saint John’s Ambulance Cadets. Other groups involve younger crowd like troops of Scouts. Bracknell Forest Lions Club that was established in 1968 to help people in need.

Education

Bracknell has various schools that include Easthampstead Park School, Garth Hill College, Brakenhale Academy and Wokingham College of Higher Education and Ranelagh Church of England School, Bracknell is also located in this area. Imperial College London Silwood Park Campus is around 5 miles to the east of Bracknell town centre. The University of Reading is located 8 miles to the north-west, and Royal Holloway College is 8 miles to East. 

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Locations Availability

ITIL® Release, Control and Validation (RCV) Availability

STILL IN DOUBT?

FREQUENTLY ASKED QUESTIONS

What is ITIL®?

ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.

Does the course include exams?

All our classroom ITIL courses include exams as part of the course.

What forms of payment do you accept?

We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.

What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.

What are the hours of the course?

Training hours are approximately 9am – 5pm.

What is the latest date that I can sign up for the class?

You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.

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