ITIL® Intermediate Level | ITIL® Training | ITIL Training Academy | High Wycombe

ITIL® Intermediate Level

 Learn the principles, purposes and objectives of ITIL® Service Lifecycle and ITIL® Service Capability with ITIL® Training Academy

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TOPIC INFORMATION

ITIL® Service Lifecycle Training

ITIL® Service Lifecycle includes modules that are suitable for those who want to focus on the process and practice elements used in the lifecycle. The aim of this training is to provide clear insight of management capabilities that are needed to deliver quality Service Management practices.

 

Following are the modules of Service Lifecycle:

  • Service Strategy (SS)
  • Service Design (SD)
  • Service Transition (ST)
  • Service Operation (SO)
  • Continual Service Improvement (CSI)

 

What are the benefits of taking this course?

  • You will get to know about the key concepts and terminologies used in service management
  • Learn how one module interacts with another module in the service lifecycle
  • Importance of governance and its related framework to create and manage quality services within the organisation
  • Techniques and methods of various lifecycle modules required to provide quality services to the customers

 

ITIL® Service Capability Training

ITIL® Service Capability modules are relevant to those professionals who are looking to gain specialised knowledge in more than one process while focusing on the day-to-day execution of ITIL® practices and their interaction.

 

Following are the modules of Service Capability:

  • Operational Support and Analysis (OSA)
  • Planning, Protection and Optimisation (PPO)
  • Release, Control and Validation (RCV)
  • Service Offerings and Agreements (SOA)

 

What are the benefits of taking this course?

  • You will become familiar with the key concepts and terminologies used in IT service management
  • Learn how one module interacts with another module in the service capability stream
  • Importance of governance and its related framework to create and manage quality services within the organisation
  • Techniques and methods of various modules required to provide quality services to the customers so that they become your permanent customers

 

Why choose us?

Become ITIL® certified with our ITIL® Foundation Level training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite

COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Lifecycle - Service Strategy 28/08/2018 High Wycombe
3 Days
£995
ITIL® Service Lifecycle - Service Strategy 27/12/2018 High Wycombe
3 Days
£995
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About High Wycombe


High Wycombe is also known as Wycombe which is a large town located in Buckinghamshire, England. High Wycombe is 29 miles north-west of London Charing-cross. As of 2015, High Wycombe has a population of 124,475 making  it the second largest town in Buckinghamshire after Milton Keynes. The Urban area of High Wycombe, conurbation of which town is the most important part has a population of around 133,204.

In Wycombe District, High Wycombe is the unparished area. Civil Parish of Chepping Wycombe comprises urban area. It had a population of 14,455 according to 2001 census. This parish also represents older part of Chepping Wycombe located outside the borough of Wycombe. Wycombe is a combination of market and industrial town and also produce furniture. In High Street, there has been market held since the middle ages.

Education

Buckinghamshire has a particular education system based on the previous tripartite system. People in last year at primary school are known as an 11+ exam. A score of people in this exam shows whether they are accepted into grammar school or secondary modern school.

Wycombe is home to many Primary Schools. A list of these schools follows:

  •  Catchment area primary schools
  •  Beechview Junior School
  •  Ash Hill Combined School
  •  Booker Hill Combined School
  • Chepping view Combined School
  • Castlefield Combined School
  • Hamilton Academy
  • Kings Wood Combined School
  •  Hannah Ball School
  •  Marsh Infants School
  • Highworth Combined School and Nursery
  • High Wycombe Church of England Combined School
  • Oakridge Combined School
  • Millbrook Combined School The Disraeli Combined School and Children’s Centre
  • St Michael’s Catholic School

 

Secondary Schools in High Wycombe are :

  • Highcrest Academy
  • Cressex Community School
  • Royal Grammar School
  • Wycombe High School
  • John Hampden Grammar School
  • Royal Grammar School
  • St Michael’s Catholic School 
  • Sir William Ramsay School. 

Wycombe also has indeependent schools . For higher and further education college located near high Wycombe with campuses at Amersham and Chesham. The main campus of Buckinghamshire New University is also located in High Wycombe. Located in the centre of town on the former site of High Wycombe College of Art and Technology. It got its university charter in 2007 summer.

 

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Locations Availability

ITIL® Intermediate Level Availability

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