ITIL® Intermediate Level

 Learn the principles, purposes and objectives of ITIL® Service Lifecycle and ITIL® Service Capability with ITIL® Training Academy

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TOPIC INFORMATION

ITIL® Service Lifecycle Training

ITIL® Service Lifecycle includes modules that are suitable for those who want to focus on the process and practice elements used in the lifecycle. The aim of this training is to provide clear insight of management capabilities that are needed to deliver quality Service Management practices.

 

Following are the modules of Service Lifecycle:

  • Service Strategy (SS)
  • Service Design (SD)
  • Service Transition (ST)
  • Service Operation (SO)
  • Continual Service Improvement (CSI)

 

What are the benefits of taking this course?

  • You will get to know about the key concepts and terminologies used in service management
  • Learn how one module interacts with another module in the service lifecycle
  • Importance of governance and its related framework to create and manage quality services within the organisation
  • Techniques and methods of various lifecycle modules required to provide quality services to the customers

 

ITIL® Service Capability Training

ITIL® Service Capability modules are relevant to those professionals who are looking to gain specialised knowledge in more than one process while focusing on the day-to-day execution of ITIL® practices and their interaction.

 

Following are the modules of Service Capability:

  • Operational Support and Analysis (OSA)
  • Planning, Protection and Optimisation (PPO)
  • Release, Control and Validation (RCV)
  • Service Offerings and Agreements (SOA)

 

What are the benefits of taking this course?

  • You will become familiar with the key concepts and terminologies used in IT service management
  • Learn how one module interacts with another module in the service capability stream
  • Importance of governance and its related framework to create and manage quality services within the organisation
  • Techniques and methods of various modules required to provide quality services to the customers so that they become your permanent customers

 

Why choose us?

Become ITIL® certified with our ITIL® Foundation Level training program to understand and implement key concepts for enhancing the productivity of the organisation. Our well trained and certified instructors will help you to clear the exam in the first attempt. Our ITIL® courses are accredited by PeopleCert. Our courses can be delivered in variety of options such as in a classroom, online, or onsite

COURSE EVENTS, LOCATIONS & PRICES

THE SCHEDULES

Search for more related course schedules

Course Name Dates Duration Price Book Online
ITIL® Service Lifecycle - Service Strategy 27/03/2018 Burton Upon Trent
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 03/04/2018 Burton Upon Trent
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 08/05/2018 Burton Upon Trent
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 29/05/2018 Burton Upon Trent
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 28/08/2018 Burton Upon Trent
3 Days
£4499
ITIL® Service Lifecycle - Service Strategy 27/12/2018 Burton Upon Trent
3 Days
£4499
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About Burton upon Trent

Burton upon Trent is a city located on the brook Trent in East Staffordshire, England. It is near to Derbyshire. It was attaining a populace of 72,299 in 2011. This city is well known for manufacturing beer. Burton Bridge was also the place of two fights (Edward II overwhelmed the rebel Earl of Lancaster and royalists apprehended the town during the First English Civil War). William Lord Paget and his descendants were accountable for spreading the manor house within the abbey grounds and simplify the flow of the River Trent Steering to Burton. Burton is developed as a busy market town by the early contemporary period.

Government:

It is the administrative center for the region of East Staffordshire and procedures part of the Burton constituency. The local Member of Assembly is the Traditional Party's Andrew Griffiths, who has designated the Burton constituency since May 2010. The Traditionalists separated the seat from Labor in the 2010 general election with an 8.7% swipe.

Burton was joint as a civic area in 1878. The mutual area was alienated between the counties of Derbyshire and Staffordshire (the Local Government Act 1888 combined the total of the area in Staffordshire, comprising the former Derbyshire parishes of Stapenhill and Winshill). It advanced a county borough in 1901, having affected the 50,000 population mandatory.

It never meaningfully surpassed the population of 50,000, and at a population of 50,201 in the 1971 review was the smallest county area in England after Canterbury. The Local Government Commission for England optional in the 1960s that it be demoted to a non-county area within Staffordshire, but this was not practical. Under the Native Government Act 1972, the town industrialised on 1 April 1974, an upraised area in the new region of East Staffordshire.

Geography:

Burton is around 109 miles to north-west of London, about 30 miles northeast of Birmingham, the United Kingdom’s second main city and which is about 23 miles east of the county city Stafford. It is located at the easternmost part of the county of Staffordshire with Derbyshire. Burton is nearer to Derby than it is to Stafford. It is also near the south-eastern position of the Trent and Mersey Canal. The town centre is on the western set of the River Trent in a vale lowest, and its regular promotion is about 50 meters above sea level, the village of Winshill and the region of Stapenhill upsurge to 130 m and 100 m congruently.

Demography:

The town had a projected populace of 43,784 in the 2001 Study. Stapenhill and Winshill were preserved distinctly and had a further population of 21,985 version to this source. According to the 2001 review, 71% of the town's population categorise themselves as Christian, 12% as a nonbeliever or hesitant and 8.5% Muslim. In the 2011 Survey, the population of the town, now preserved exclusively, came to 72,299.

 

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Locations Availability

ITIL® Intermediate Level Availability