benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must have ITIL® V3 Expert or have earned at least 17 credits through the ITIL® v3 scheme to attend.

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02 Course Overview

What's Included

  1. ITIL® Managing Professional Transition Module Manual
  2. 3 days of instructor-led tuition
  3. Certificate
  4. Exam
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03 What will the delegates learn ?

  1. Understand the key concepts of ITIL® 4
  2. Gain knowledge of the management of modern IT-enabled services
  3. Prepare for the ITIL® Managing Professional Transition module
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04 Course Content

  1. ITIL® 4’s service value system model and its 34 practices compared to ITIL® v3
  2. The service value chain
  3. Seven guiding principles
  4. Four business dimensions
  5. Governance
  6. Continual improvement
  7. Key concepts from the three ITIL® Managing Professional Transition modules: Create, Deliver & Support; Drive Stakeholder Value and High Velocity IT
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Jersey

Jersey, formally the Bailiwick, is a Crown Dependency of the United Kingdom. It is located near the shore of Normandy, France. Jersey was one of the regions of the Duchy of Normandy. In 1066, Its Dukes went on to be the kings of England. After Normandy had been vanished by the Kings of England in the 13th century, Jersey remained attached to the English crown.

Origin of the name:

The Channel Islands are stated in the Antonine Journey as the following:  Medium, Sarnia, Caesarea, Silia, and Barsa, but Jersey cannot be recognised certainly because none agrees straight to the present names. The name Caesarea has been used as the Latin name for Jersey since William Camden's Britannia and is used in names of relations and organisations today. 

Jersey history is unfair by its deliberate location between the Northern coast of France and the Southern coast of England; the island's logged history spreads over many years.

There is a Palaeolithic site known as La Cotte de St Brelade that was betrothed before increasing sea levels; it revolved Jersey into an island. Jersey was a centre of all Neolithic actions, as it is recognised by the concentration of dolmens.

 Politics:

The States building in St. Helier

Jersey's unicameral management is the Assembly of the States of Jersey. It comprises 51 chosen followers, all elected for four-year terms as from the October 2011 elections. There are five non-voting members appointed by the Crown: the Bailiff, the Dean of Jersey, the Attorney General, the Lieutenant Governor of Jersey, and Solicitor General.

International identity:

  • In 2007, the UK Lord Chancellor and the Chief Minister signed a contract that recognised an outline for the growth of the international identity of Jersey.
  • In 2011, the Chief Minister nominated one of his associate ministers to take accountability for external associations; presently he is known as the island's 'foreign minister'.
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