benefits
UPGRADE YOUR SKILLS

THE LEARNING CURVE

01 Course Pre-requisites

You must have ITIL® V3 Expert or have earned at least 17 credits through the ITIL® v3 scheme to attend.

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02 Course Overview

What's Included

  1. ITIL® Managing Professional Transition Module Manual
  2. 3 days of instructor-led tuition
  3. Certificate
  4. Exam
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03 What will the delegates learn ?

  1. Understand the key concepts of ITIL® 4
  2. Gain knowledge of the management of modern IT-enabled services
  3. Prepare for the ITIL® Managing Professional Transition module
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04 Course Content

  1. ITIL® 4’s service value system model and its 34 practices compared to ITIL® v3
  2. The service value chain
  3. Seven guiding principles
  4. Four business dimensions
  5. Governance
  6. Continual improvement
  7. Key concepts from the three ITIL® Managing Professional Transition modules: Create, Deliver & Support; Drive Stakeholder Value and High Velocity IT
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.

About Derby

Derby is a famous city and unitary authority area located in Derbyshire, England. It is situated on the banks of the River Derwent in the south of Derbyshire, of which it was traditionally the county town. Census in 2011 stated that the total population of this area was 248,700. Derby gained city status in the year of 1977.

Derby was established by Romans . The Romans had  established the famous town of Derventio – Vikings and Saxons. The made Derby  one of the Five Boroughs of the Danelaw. Originally a market town, Derby grew quickly in the industrial era. Derby is considered to be one of the birthplaces of the Industrial Revolution. It contains the southern part of the Derwent Valley Mills World Heritage Site. With the arrival of the railways in the 19th century, Derby became a centre of the British rail industry.

Origins

The Roman camp of 'Derventio' was possibly at Little Chester/Chester Green the site of the popular old Roman fort. Later the town was among one of the 'Five Boroughs' of the Danelaw until it was taken by Lady Aethelflaed of Mercia in July 917. Afterwards the town was annexed into the Kingdom of Mercia.

Industrial Revolution

Derbyshire and Derby were among the centres of Britain's Industrial Revolution. In 1717, the first water-powered silk mill in Britaincame up in Derby.

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