Course code: IT2938
Duration: 5 Days
Exam: Included
You must have at least 17 ITIL credits.
The course is intended for anybody who wishes to work in a service management role and who have achieved at least 17 credits in the ITIL scheme. This includes but is not limited to CIOs, IT managers, supervisors and IT operations or development practitioners.
ITIL® MALC
The ITIL® MALC exam certifies that candidates have the skills to support service delivery by bridging the lifecycle stages. It is multiple choice and consists of 10 questions which are based on a case study. The duration is 120 minutes, and the pass mark is 35/50 or 70%. It is closed book. After passing the exam you will receive the ITIL® Expert qualification.
Details
*After completing 4 days of classroom training and successfully gaining 17 ITIL® credits, the fifth day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your MALC exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Enquire Now
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Reach us at +44 20 3608 9989 or enquire@itil.org.uk for more information.
Slough is a famous town in Berkshire, England. It is 20 miles 3 miles north of Windsor, west of central London, 6 miles east of Maidenhead, 20 miles north-east of Reading and 12 miles south-east of High Wycombe. Sitting at the gateway to the Thames Valley and London and at the joining point of the M4, M40 and M25 motorways, it provides easy road access to the rest of the UK.
On 28th November 1974, the old Slough Library was opened. It was officially called the Robert Taylor Library, to respect the Alderman Taylor in recognition of his contribution to the library service. The library was officially inaugurated by the Mayor, Councillor DR Peters, on 15th May 1975. It was destroyed in May 2017 as part of redevelopment in the town centre.
The name that means "soil", was first observed in 1195 as Slo. In the 13th century, King Henry III had a huge palace at Chippenham. Parts of Upton Court were constructed in 1325, while St Mary the Virgin Church in Langley was constructed in the late 11th or early stage of the 12th century, though it has been reconstructed and enlarged several times.
Training Locations at which ITIL® Managing Across the Lifecycle is presently scheduled at:
What is ITIL®?
ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.
Does the course include exams?
All our classroom ITIL courses include exams as part of the course.
What forms of payment do you accept?
We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
What are the hours of the course?
Training hours are approximately 9am – 5pm.
What is the latest date that I can sign up for the class?
You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.