Course code: IT2938
Duration: 5 Days
You must have at least 17 ITIL credits.
The course is intended for anybody who wishes to work in a service management role and who have achieved at least 17 credits in the ITIL scheme. This includes but is not limited to CIOs, IT managers, supervisors and IT operations or development practitioners.
The ITIL® MALC exam certifies that candidates have the skills to support service delivery by bridging the lifecycle stages. It is multiple choice and consists of 10 questions which are based on a case study. The duration is 120 minutes, and the pass mark is 35/50 or 70%. It is closed book. After passing the exam you will receive the ITIL® Expert qualification.
*After completing 4 days of classroom training and successfully gaining 17 ITIL® credits, the fifth day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your MALC exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Middlesbrough is the biggest industrial city on the bank of the river in North Yorkshire, north-east England. This local council is the Borough Council. The 2011 reviews recorded and then the total population was 138,400. The wider urban settlement was calculated as 174,700. Middlesbrough is the larger area of Teesside and had the population of 376,333.
In 1889, Middlesbrough became the authority within North Riding of Yorkshire. In 1968, the borough was combined with several to form the County Borough of Teesside. In 1996, Cleveland was eradicated and then Middlesbrough Borough Council converted a unitary authority within North Yorkshire. In 1830, RGs Erasmus was elected as Middlesbrough's slogan. It memories Fumes the slogan of the Norman/Scottish Bruce family, who were nobles of Cleveland in the Central Centuries.
In 1853, Middlesbrough was termed as a public area. It prolonged its limitations in 1866 and 1887. Then it became the county borough under the Local Government Act 1888. A Middlesbrough Rural District was shaped in 1894, casing a rural part to the south of the city. In 1932, It was ended. The part of it was country’s borough.
In 1968, Middlesbrough converted as the part of the County Area of Teesside. In 1974, it developed a portion of the non-metropolitan region of Cleveland.
Training Locations at which ITIL® Managing Across the Lifecycle is presently scheduled at:
What is ITIL®?
ITIL® (Information Technology Infrastructure Library) is a widely accepted approach to IT service management which helps businesses ensure their IT services are aligned with their needs and support their core processes. It provides numerous benefits such as controlled infrastructure services, improved decision making, financial management, clear organisational structure, high availability and better customer satisfaction.
Does the course include exams?
All our classroom ITIL courses include exams as part of the course.
What forms of payment do you accept?
We accept all major credit cards including MasterCard, VISA and American Express. We also accept payment by cheque or wire transfer.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
What are the hours of the course?
Training hours are approximately 9am – 5pm.
What is the latest date that I can sign up for the class?
You can sign up for the course up until the day before class begins. However, we have limited seating capacity and many of our courses fill up well in advance. We therefore advise students to register at least a few weeks before the course begins.